Service & Repair Buyer/Support Specialist 1 - 2406196883W

Description

Johnson & Johnson is currently seeking a Service & Repair Buyer/Support Specialist 1 to join our Ethicon team located in Cincinnati, OH.

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/ .

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

JOB SUMMARY

The Service & Repair Buyer/Support Specialist 1 is responsible for procuring spare parts, supplies, and services within the scope of business policies and procedures to support the Ethicon Service Center operations.

The Service & Repair Buyer/Support Specialist 1 will also assist with service work order processing, updating capital equipment asset records, and disseminating information to various Service Centers as necessary. Additionally, the Buyer/Analyst may on occasion assist with customer billing, contract generation/updating, agreements, business reviews, metric generation, and other duties as described below.

DUTIES & RESPONSIBILITIES

• Under general direction and in accordance with all applicable federal, state and local laws/regulations and Corporate Johnson & Johnson, procedures and guidelines, this position:

• Prepares purchase orders for the timely and economical purchase of goods and services with regard for quality and delivery.

• Coordinates closure of purchase orders and any necessary accruals

• Provides tactical buying support and ensures compliance with purchasing policies and procedures.

• Forecasts service parts usage

• Monitors Parts Depot inventories and performance metrics and champions continuous improvement to reduce cost and optimize quality and service

• Partners with Service Engineers to deal with engineering changes, obsolete parts, service bulletins, and technical issues related to service parts

• Sets up pricing for new service parts in the EES Inventory system

• Partners with Quality Engineers to deal with receiving inspections, documentation, first article inspection, and NCRs

• Identifies and dispositions slow moving inventory

• Works closely with global Johnson & Johnson MedTech Service Centers to understand and meet their needs

• Communicates with global Service Centers and other stakeholders regarding order status, changes, cancellations, back orders, expected delivery dates, and pricing.

• Establishes and fosters relationships with suppliers

• Compiles materials for formal bid packages for supplies maintained in inventory.

• Reviews formal bids received from suppliers and collaborates with other staff members to determine best option.

• Negotiates standard contracts and Statements of Work for purchases.

• Identifies possible sources/suppliers for requested items.

• Troubleshoots minor discrepancies pertaining to purchase orders, requisitions, supplier deliveries, prices and quality.

• Tracks and reports market trends and availability of designated procurement commodities to department.

• Provides feedback on designated supplier base to facilitate decisions regarding consolidation and supplier replacement

• POLICIES: Knows and follows EES policies and procedures related to work activities performed in area of responsibility

• TRAINING: Completes training in area of responsibility within allowed time-period. Training is required for changes in existing policies & procedures, for new assignments & for implementation of new policies & procedures. Completes required periodic re-training in areas such as safety & environmental

• SAFETY: Follows all company safety policies & other safety precautions within work area. Promotes safety to all associates that enter work area

• Other responsibilities may be assigned and not all responsibilities listed may be assigned

• Responsible for ensuring personal and Company compliance with all Federal, State, local and Company regulations, policies, and procedures

• Completes assigned daily tasks within Medical Device Service and Repair (MDS&R) database.

• Works with Service & Repair Support technicians when necessary to locate missing shipments; when applicable.

• Contacts customers/service centers to advise them of shipment delays and/or collect information necessary to process orders.

• Responsible for communicating business-related issues or opportunities to the next management level

• Other responsibilities may be assigned and not all responsibilities listed may be assigned

Qualifications

EXPERIENCE AND EDUCATION

• Bachelor’s Degree in Business, Business Information, or Business Analysis is required.

• Focus on Logistics or Operations Management a plus

• A minimum of 2 - 3 years of professional experience is required.

• Procurement/Buyer experience is required.

• Proficient with Microsoft Excel applications is required.

• Material Planning experience is required

• Experience with contracts is preferred.

• Experience in warehousing, distribution, operations, manufacturing, supply chain, or logistics is preferred.

• Experience in problem solving and continuous improvement is preferred.

• Knowledge of GMP (Good Manufacturing Practices) / ISO (International Organization for Standardization) is preferred.

• Experience in the medical device industry is preferred.

• Experience with Ariba software is a plus.

• Experience with Sales Force software is a plus.

• Experience with ERP software is a plus.

• Experience with capital equipment service is a plus.

• Experience working on a global basis is a plus.

• SOX compliance experience a plus.

• Six Sigma Certification is a plus

REQUIRED KNOWLEDGE, SKILLS, ABILITIES, CERTIFICATIONS/LICENSES and AFFILIATIONS

• • Strong verbal and written communication skills are required.

• Strong logic and analytical skills are required.

• Strong collaboration, influencing, negotiating, and partnering skills are required.

• Strong initiative and follow through are required.

• The ability to work both independently and effectively in a team environment is required.

• Knowledge of GMP (Good Manufacturing Practices) & ISO 9000 is a plus.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Primary Location NA-US-Ohio-Cincinnati

Organization Ethicon Endo Surgery Inc (6041)

Job Function Technical Customer Service

Req ID: 2406196883W