At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. The purpose of this position is to support organizational needs for data reporting, data extracts, visual dashboards and related metrics to inform decision-making, planning, and continuous improvement across UC Health. Responsibilities revolve around the collection, manipulation and dissemination of data to support the needs of decision-makers at all levels of the organization. Leads development projects with junior staff and is responsible for the creation, documentation, and support of business intelligence (BI) solutions from Epic databases and other data-stores. Attention to detail and data analysis experience are critical to be successful in this position. As we develop advanced analytics skills on our Data & Analytics team, we are seeking a candidate who has experience with Data Science, Advanced Analytics, Predictive Modeling, and/or Machine Learning with strong skills in R and Python.

• Minimum Required: Bachelor's Degree - Business Intelligence/Analytics related field. Preferred: Master's Degree - Business Intelligence/Analytics related field.
  • 4 years of equivalent experience can substitute for a BA/BS degree.
• Epic Data (Caboodle / Clarity) certified.
• Minimum Required: 3 - 5 Years equivalent experience. Preferred: 6 - 10 Years equivalent experience.

Analytics Development and Support:

• Supports information requests from inception to delivery, translating client requirements into appropriate reporting objects that tell a story with data including, but not limited to: analytic scorecards, dashboards, and reports.
• Provides solutions and alternatives to problems/issues including ad-hoc reports to support offered solutions.
• Responsible for monitoring data quality of related reporting datasets.
• Works with data requestors or stakeholders to validate results.
• Provides support and recommendations to level I Business Intelligence Analysts to enhance their technical skills including but not limited to participation in design and code walkthroughs.
• Executes reporting design changes according to established procedures.
• Provides maintenance support for all queries or reports.
• Provides user training and/or support to stakeholders.
• Provides timely and accurate support to resolve reporting errors and user-reported problems.
• Utilizes and adheres to production support standards and promotion process.
• Acts as a resource/subject matter expert for the UC Health Departments.
• Ability to work independently and meet competing deadlines with minimal supervision.
• Ability to develop creative solutions to complex problems and communicate solutions effectively.
• Meets with users to determine the technical specifications and analytics components of a project or program.
• Determines and manages workload priorities.

Coordination:

Identifies and recommends changes in workflow, procedures, forms, and/or data to make optimal use of system resources.

Provides Epic product function, design, and reporting expertise and experience needed for successful development of analytics.

Analyzes business processes and clinical workflow to ensure proper system configuration for reporting.

Assesses and escalates user requests and is