AAA Club Alliance is actively seeking individuals with strong administrative skills and prior invoicing/billing support experience to join our Fleet Care Team as a full-time Coordinator.

The AAA Fleet Care Team (https://cluballiance.aaa.com/automotive/fleet-care?zip=19801&stateprov=de&city=wilmington&devicecd=PC) offers vehicle repair and maintenance services to a large variety of Commercial, National and Local Fleet Accounts including Donlen, Enterprise, LeasePlan, Merchants Fleet, Mike Albert Fleet Solutions, and US Bank/Voyager.

As a Coordinator on the Fleet Care Team, you will maintain account and invoice data in our systems, apply credits to accounts, track and report on past-due statuses, and reconcile invoice issues for our client accounts. You will also be responsible for producing routine reports and statements on aging and account statuses, so prior experience utilizing Microsoft Excel for reporting will be key.

This position is onsite at the AAA Offices in Downtown Cincinnati, OH.

Office Address: 15 W Central Parkway, Cincinnati, OH 45202

Primary Responsibilities of a Fleet Care Coordinator:

• Inputs National account information into the Bridgestone Website. Ensures all account information is accurate and that documentation is filed appropriately. Enters address changes and sets up new accounts for new fleet customers.

• Receives invoices from the Car Care stores and inputs appropriate data in a form and submits invoice to Bridgestone.

• Posts electronic payments received to Bridgestone, then removes the invoice from the system.

• Prints out credits from Website and applies to proper invoice. Applies Bridgestone credits to National Account invoices.

• Researches Bridgestone duplicates and charge backs to ensure they are correct and reflected on appropriate invoice.

• Runs aging reports on national accounts and local charge accounts to see what invoices are outstanding. Sends aging reports to the stores, along with invoices, for help in collection.

• Runs statements and sends out invoices to customers on a monthly basis for local house accounts.

• Keeps track of returned checks and address issues/updates with the store.

• Researches and corrects problem invoices.

• Keeps track of past due customers and makes first call to attempt to collect payments.

• Bank deposit- Applies checks received from outside vendors to the proper invoice; ensures checks are deposited to bank account via Brinks.

• Applies credits from Credit First (Bridgestone credit card); ensures credit is applied to the proper invoice.

• Orders office supplies and business cards for the Fleet Care and Car Care teams as needed.

• Obtains purchase orders for various invoices as needed.

• Inputs invoices through Workday in support of Accounting team.

• Provides copies of invoices for vendors, if requested.

• Answers phone calls regarding accounts such as invoice and account inquiries.

• Monitors credit limits.

• Posts tax-exempt forms to Share drive and files hard copies.

• Other duties as assigned.

At AAA, your success is our success! As a Fleet Car Coordinator, we can offer you:

• A competitive starting wage up to $20.00/hr depending on experience

• Robust health insurance options including Medical, Prescription, Dental and Vision coverage after 30 days of employment

• Participation in our 401(k) retirement plan with up to 7% company match

• Over 3 weeks of Paid Time Off accrued on an annual basis (prorated based upon hire date)

• 8 Paid Holidays each year

• Supplemental insurance options including Critical Illness, Hospital Indemnity, Accident Insurance and FSA/HSA Account options based upon selected medical coverage

• Free company-paid Life Insurance and AD&D insurance

• Up to $5,250 in Tuition Reimbursement each year

• Free AAA Premier level membership for colleagues, and the ability to add spouse and dependent coverage at a discounted rate

What You Will Need to Succeed:

• High school diploma

• 1-2 years of related work experience in an office environment

• Ability to compose correspondence, emails, memos, and reports.

• Ability to handle multiple tasks simultaneously

• Comfortable with numbers and calculations

• Proficiency with Microsoft Office software (Excel, Word, Power Point)

• Effective organization and communication (oral and written) skills

• Excellent customer service skills

• Ability to complete Pre-Employment Screenings if offered the position (background check & drug screen)

• Authorized to Work in the USA

  AAA Club Alliance (ACA) is an equal opportunity employer.

Our investment in Diversity, Equity, and Inclusion:At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals, regardless of race, color , gender, identity, veteran status, sexual orientation, physical ability or national origin, to apply.

Job Category:

Car Care

Work from home or Remote positions primary residence must reside within the footprint that AAA Club Alliance Inc. operates. Our club is located in Washington DC and 13 states including Connecticut, Delaware, Indiana, Kansas, Kentucky, Maryland, New Jersey, Ohio, Oklahoma, Pennsylvania, South Dakota, Virginia, and West Virginia.

AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly six million members in 13 states and Washington, DC. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team.

We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while advancing their own career. So that leaves one question, are you ready to make a difference? (https://cluballiance.aaa.com/about/careers?pcrdl=true)

Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Employee Referral process!

We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can view our virtual benefit fair here. (https://www.virtualfairhub.com/AAAClubAlliance/public/welcome)

AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to jobs@aca.aaa.com.