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Greatbatch LTD dba Integer Holdings Sr. Manager, Program Management Office in Clarence, New York

By living according to a common set of values, we create a culture that unifies, embraces the uniqueness we all bring to the company, and positions Integer for long-term success.

At Integer, our values are embedded in everything we do.

Customer

We focus on our customers' success

Innovation

We create better solutions

Collaboration

We create success together

Inclusion

We always interact with others respectfully

Candor

We are open and honest with one another

Integrity

We do the right things and do things right

Accountabilities & Responsibilities:

  • Adheres to Integer's Values and all safety, environmental, security and quality requirements including, but not limited to: Quality Management Systems (QMS), Safety, Environmental and Security Management Systems, U.S. Food and Drug Administration (FDA) regulations, company policies and operating procedures, and other regulatory requirements.
  • Lead your direct reports, which include any combination of project and program managers and PMO managers. Collaborate with each direct report to support his/her ongoing career development aspirations.
  • Provide mentoring and training to Associates within the cross-functional project teams and across the function and/or business to support ongoing personal and professional development opportunities.
  • Responsible for end-to-end management and execution of multiple, concurrent, complex projects spanning multiple functions, sites, businesses, and/or technologies, leveraging:
    • Inputs and outputs to/from the Oracle ERP system
    • Updated forecasts
    • Compliance to customer agreements, billing events, & milestones
    • Systems for financial tracking, using established standards for cost management and revenue recognition aligned to Non-recurrent Engineering (NRE) and/or sales of sample, prototype, or verification units
  • Accountable for delivering a portfolio of projects within budget and on time, establishing and meeting Key Performance Indicators, managing issues to resolution, managing project and scope changes in alignment to what was quoted or agreed to.
  • Partner closely with executives and cross functional strategic leaders to ensure adequate and prioritized resourcing is committed to plan, develop, and ensure delivery of product development and/or engineering projects from inception through successful implementation and hand-off to designated receivers.
  • Accountable for the team's management of all projects and programs to master project/development plans, quotes, budgets, specifications, and schedules, and regular portfolio status reports. Ensure that a cadence of project portfolio reviews for senior leadership within the affected sites, functions, and business is established and adhered to.
  • Establish rigorous governance for an entire portfolio of projects; provide organization, leadership, and guidance to project/program managers and serve on business teams, as assigned.
  • Coach and mentor project and program managers in resolving escalations on respective projects. Provide status updates on the assigned portfolio Integer cross-functional management, external customers, and suppliers, as necessary.
  • Model best practices in Program (Project) Management skill deployment, offering training and guidance across functions (marketing, quality, regulatory, design assurance, manufacturing, etc.), as applicable, as it relates to the PMO Manual and Project Management tools.
  • Assume responsibility for the effective resolution to project related issues in such a way as to represent the best interests of external customers and the patients they serve, internal customers and affiliated functions, and the overall Integer business.
  • Collaborate with Integer's commercial team in assessing and scoping new opportunities, ensuring delivery of inputs to support quote development, engaging with customers, suppliers, and thought leaders in the industry to assess technical capabilities and possible gaps that must be addressed to ensure that Integer remains competitive and serving as our Customers' best partner.
  • Identify and champion continuous improvement ideas to enhance the Product Development Process (PDP), Manufacturing Transfer Process (MTP), and Technical Development Process (TDP) systems, as appropriate.
  • Performs other duties as required.

Education & Experience:

  • Minimum Education: Bachelor's degree in Engineering or related technical field. Master's degree in business or technical field preferred. Certification from an accredited institution in Project/Program Management preferred.
  • Minimum Experience: Minimum of 10 years of experience, at least 5 in the medical products industry in addition to 4 in a project management capacity. 2 to 5 years of previous direct supervision of professionals preferred.

Knowledge & Skills:

  • Special Skills:
    • Demonstrated ability to lead team activities
    • Strong ability to coach
    • Advanced critical thinking & problem-solving skills
    • Strong communication, presentation, follow-through, and organizational skills
    • Ability to effectively work both vertically and horizontally across the organization and cross functionally
    • Collaboration and conflict resolution skills
    • Recognized competence in both fundamental and advanced Project Management skills--ability and capability to share key learnings with internal and external audiences

  • Specialized Knowledge:
    • Knowledge of current FDA, ISO, MDD, and other related quality and regulatory system requirements that intersect with design control and product development activities
    • Comprehension of product & process development engineering principles sufficient to allow participation in product and technology development program ideation, scoping, initiation, and execution
    • Broad experience base with manufacturing processes across multiple products and processes, preferably inclusive of medical components, subassemblies and finished medical devices
    • Well versed and cognizant of various schools of thought on Project Management techniques as evidenced by working knowledge of the Project Management Book of Knowledge (PMBOK) and likely a follower of Project Management forums and/or conferences
    • Able to travel domestically and internationally, as required (up to 30% at times)

  • Senior Manager, Program Manager Office Salary: $135,750 - $199,100

U.S. Applicants: EOE/AA Disability/Veteran

Equal Opportunity Employer, including Disability/Veterans

Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly

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