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Expeditors Customs Support Agent in Clark Fields, Philippines

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 16,000 trained professionals in a worldwide network of over 331 locations across six continents.

Expeditors' promise, "You'd be surprised how far we'll go for you" is not a mere hype; it is our commitment to go beyond the expectations of what companies need from a global logistics provider.

Our culture is about exceeding our customers' expectations and providing a place for our employees to make a career. At Expeditors, people are our most important asset. We pride ourselves in employee development at all levels.

Position/Scope:

  • To prepare customs entry by entering commercial invoice data for Customs brokerage in compliance with the national regulatory provisions and in adherence to the company's policies and procedures.

  •  To perform tasks as requested, including, but not exclusive to, assisting in general Brokerage operations.

  • Responsible for all aspects of the job to the Brokerage Supervisor.

Major Duties and Responsibilities:

  • Accurately enter data & value for import and export products for customs clearance.

  • Accurately update systems databases with appropriate information.

  • Ensure shipments data entered within specified timeframes in line with approved Key Performance Indicators.

  • Liaise professionally and cordially with customers both internal and external.

  • Respond to all queries in a timely manner as defined by standard operational procedure.

  • Complete designated training within specified timeframes.

Knowledge:

  • Government Regulations

  • Standard Operational Procedures for Customs Import Operations, including Expeditors KPI's

  • ICS and Expedient systems

  • Geography

  • Accounting System

  • International freight Shipping terms 

  • Know the Mission statement and Expeditors Attributes

  • General Mathematical knowledge, including but not exclusive to, dealing with Exchange Rates, Foreign Currency and General Ledger

  • Complete understanding of the movement of Goods 

Skills:

  • Competent use of Microsoft Excel & Word

  • Competent use of Outlook email system

  • Competent use of the Expedient and the ICS system

  • Competent and courteous communication and phone manner

Behavior:

  • Exhibits Expeditors' cultural attributes at all times

  • Self motivated.

  • Ability to work independently and in a team.

  • Versatility, to be able to jump easily from one task to another

  • Attention to detail

  • Customer satisfaction focused.

  • Comply with Expeditors Code of Business Conduct & Expeditors Employment Policies and Procedures at all times.

This position is available for Clark Office.

Expeditors offers excellent benefits

  • Paid Vacation, Holiday, Sick Leave

  • HMO, Dental & Life Insurance

  • Employee Stock Purchase Plan 

  • Training and Personnel Development Program

All your information will be kept confidential according to EEO guidelines.

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