Overview and Essential Functions

The Operations Manager will be leading the BSW department. Serving as a liaison between projects assigned personnel and executive management. It is accountable for establishing and maintaining a mutually beneficial working environment for the location's employees, providing management, communication and leadership to facilitate sound business decisions across multiple customer contracts to ensure division success. Monitors and ensures customer satisfaction and cultivates new business opportunities.

What will you do?

• Assumes complete responsibility for the assigned Construction Division, its operations, its equipment and its facilities;

• Assumes complete responsibility for safety requirements by holding others accountable and supporting commitment to worker safety, worker’s compensation loss management and DOT compliance in coordination and cooperation with the EHS department;

• Maintains regular communication with internal and external stakeholders in effort to monitor and ensure customer satisfaction and organizational congruence;

• Identifies and implements continuous process improvement initiatives to allow efficient service delivery;

• Identifies, analyzes and reports key performance indicators of divisional operations and holds stakeholders at all levels accountable to them, ensuring employee engagement, maximum productivity and maximum profitability;

• Monitors and holds others accountable to maintaining an appropriate and effective work schedule and quality control program to ensures the Company’s promises of quality and timeliness are met;

• May be responsible for the employee and subcontractor schedule - budgets time required to meet production deadlines in a safe manner;

• When utilized, works closely with Project Management personnel to ensure smooth departmental hand offs and appropriate information and documentation flow;

• Acquires complete knowledge of assigned contracts including in depth knowledge of units, pricing, systems and other specific customer requirements. Trains and holds direct reports accountable to such knowledge as it is necessary to effectively perform their jobs;

• Seeks new business opportunities;

• Actively involved in the bid compilation and contract negotiations;

• Negotiates unit additions with the customer as they arise;

• Actively seeks knowledge of business finances on a weekly basis;

• Adjusts work activities to make financial success a priority;

• Monitors work being performed to ensure compliance with safety requirements and contract terms;

• Ensures equipment is maintained per established Manufacturer and Company standards;

• Manages equipment procurement needs using cost vs benefit analysis;

• Ensures the accuracy of employee time and production records. Follows company processes to address discrepancies;

• Actively seeks and actively participates in the onboarding process of new Subcontractors;

• Effectively identifies need for, acquires and manages an appropriate workforce in correlation with customer demands in participation and support of Human Resources;

• Ensures that both positive and negative feedback are delivered and appropriately documented in a timely manner, either personally or through appropriate delegation, in alignment with Company procedures regarding employee performance reviews;

• Creates and maintains individual employee development plans;

• Seeks and implements opportunities for employee development;

• May perform the duties of field personnel as needed;

• Other duties as assigned.

Qualifications

• Bachelor’s Degree in an industry-related Engineering or Project Management field and 2-4 years of hands-on

• Telecommunications industry-specific experience, or combination of education and experience is required;

• Proven leadership in a cross functional team environment;

• Strong negotiator and consensus builder;

• Commitment to technology-driven process improvement;

• Proficient word processing, spreadsheet, database, Internet and cloud-based computer skills are required. Working knowledge of Google suite of applications strongly preferred;

• Travel is required.

Core Competencies:

• Teamwork and Servant leadership

• Complex problem solving and critical thinking

• Exemplary communication skills, both written and verbalOpenness to change

• Ability to develop and maintain relationships

• Meticulously Organized

• Self-motivated and driven

• Organizational commitment and congruence

Work Environment/Physical Demands:

The work environment characteristics and physical demands described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequent sit, stand and/or walk

• Occasionally bend, squat, kneel, crawl or twist on concrete, dirt or gravel surfaces

• Frequent use of sight (specifically, close to perform computer work), hearing and voice

• Use of hands, arms, and fingers to perform routine and repetitive tasks

• Occasional light to moderate lifting (up to 30 lbs)

• Occasionally work in adverse weather conditions and uneven surfaces

• Wear required personal protective equipment if required

Benefits and Company Summary

• Paid lodging and per diem when overnight travel is required

• Company vehicles for business use

• Competitive Compensation

• Comprehensive benefit package including: Medical, Dental, Vision, Accident, Critical Illness, Life and AD&D, Short and Long-term disability insurance, Legal, both traditional and ROTH 401k retirement plans with company match, Company stock purchase program and tuition reimbursement

• Paid time off

• 8 paid annual Holidays

• Advancement opportunities, including ongoing training opportunities, for individuals demonstrating an aptitude and drive to expand their skill base as well as the determination and positive attitude to progress their career

Company:

TelCom Construction is a full service, turnkey telecommunications utility contractor with a growing market presence within the industry. Headquartered in Clearwater, MN and with locations throughout the Upper Midwest, our focus on Midwestern values and continuously delivering a quality product with attention to safety, integrity and customer satisfaction has driven our success.

TelCom is proud to be an EEO/AA and Veteran-Friendly employer!

To apply for this opportunity, please visit our career page at https://careers.telcomconstruction.com/telcom.

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.