This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/12900943

GENERAL RESPONSIBILITIES: Maintain a current knowledge base of staff roles and functions, policies and procedures, forms and their application and provide support to Four County Mental Health Centers programs. Greet all patients accessing services and assist them in completing all patient paperwork and accurately enter the data into the electronic medical record. Manage telephone system and reception of all patients and guests.

ESSENTIAL JOB FUNCTIONS INCLUDE:

1. Complete and monitor the registration process for patients. Obtain demographics, proofs and releases to be accurately entered into the Electronic Health Record (E.H.R.).

2. Notify Billing staff regarding the financial and insurance verification process.

3. Check in patients at front desk to verify payment information, request/collect payments and update the E.H.R. as needed.

4. Working knowledge of clinician credentials and availability to schedule appointments ensuring patient or clinician needs are met and optimizing reimbursement.

5. Utilize customer service approach to promptly and courteously answer and direct inquiries in person or by phone regarding Four County services.

6. Complete other front desk duties as assigned including mail, monitoring equipment and forms and supplies.

7. Exhibit and promote decisions / behavior consistent with the Centers established Vision, Mission, and Values.

OTHER JOB FUNCTIONS:

Any deviations to the work schedule and all overtime must be approved in advance.

Other duties as assigned by Supervisor.