Headquartered in Colorado Springs, Colorado, Focus on the Family has nearly 700 employees who work to achieve the mission of enriching the lives of families, engaging the culture, advocating for life and spreading the Gospel of Jesus Christ. The work is meaningful, the culture is rewarding, and the purpose is eternal.

The Marketing Operations Architect position is a crucial role responsible for providing expertise in marketing productivity management and digital asset management to support business processes and users. As the architect of these tools, builds workflows and designs user experiences to maximize ministry effectiveness. Must be passionate about leveraging technology to drive efficiency and enhance marketing efforts.

Essential Duties/Responsibilities:

Serves as the Systems Administrator for both the marketing productivity management system and the digital asset management system, overseeing their optimization, maintenance, and user support

Identifies and implements optimal design and data elements for each system, collaborating closely with project managers and end users

Builds and maintains enhancements to the systems and project workflows, ensuring realistic and efficient project scheduling

Analyzes internal business practices to continuously improve the design and functionality of each system

Fosters excellent internal customer relationships, working closely with project managers and end users to recommend business solutions and enhancements

Communicates, troubleshoots, documents, and tracks the status of application issues and upgrades

Interfaces with external technical support from vendors to resolve application problems and track maintenance and upgrades

Collaborates with IT to deliver data from the systems to other applications as needed for reporting or other business functions

Other Duties/Responsibilities:

Serves as backup resource for Marketing Operations team members, as needed

Performs all other duties as assigned

Managerial Breadth/Scope of Job:

None

Working Environment/Physical Requirements:

Fast-paced office environment with frequently changing priorities

JOB QUALIFICATIONS/REQUIREMENTS

Character/Spiritual:

Exemplifies Ephesians 5:1-2, “Therefore be imitators of God as dear children and walk in love, as Christ also has loved us and given Himself for us...”

Pursues the Great Commission given by Jesus Christ in Matthew 28:19-20, “Go therefore and make disciples of all the nations, baptizing them in the name of the Father and of the Son and of the Holy Spirit, teaching them to observe all things that I have commanded you; and lo, I am with you always, even to the end of the age.”

Is a consistent witness for Jesus Christ; maintains a courteous, Christ-like attitude in dealing with people within and outside of Focus; adheres to the Standard of Moral Conduct (http://media.focusonthefamily.com/fotf/pdf/about-us/human-resources/moral-policy.pdf) and Statement of Faith (http://www.focusonthefamily.com/about/foundational-values#values) ; upholds Focus on the Family's ministry in prayer

Prays personally for Focus on the Family’s staff and constituents and may occasionally lead in a public prayer

Engages in Christian ministry

Demonstrates behaviors aligned with FOF core values (http://www.focusonthefamily.com/about/foundational-values#values)

Personal Characteristics:

Lives with integrity derived from Biblical values and demonstrates standards of conduct that meet or exceed company and/or legal requirements

Ability to handle stress associated with changing priorities and multiple tasks

Team-oriented with a service-oriented and responsive mindset

Results-oriented, self-motivated, and committed

Detail-oriented and systematic

Knowledge/Experience:

Bachelor’s Degree in a Business or Technology-related major or equivalent experience

2-4 years of experience in applications or business processes

Working knowledge of Focus on the Family’s mission, values, and objectives

Working knowledge of entire creative and media production processes

Prior experience with SAAS systems

Skills, Abilities, and Special Talents/Gifts:

Strong attention to detail and excellent organizational skills

Exceptional analytical ability and logical thought processes

Ability to adjust quickly to meet goals and changing circumstances

Strong planning and time management skills

Ability to work well under time pressure and manage multiple objectives, projects, and activities simultaneously

Ability to work autonomously and lead or participate effectively on a team

Commitment to continually developing skills, competencies, and maturity

Ability to read and write JSON

Salary Range: $58,236 to $67,077/yr

Application Materials Required: Cover Letter, Resume/CV

Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications.

Focus on the Family puts a high value on our team members and offers a unique benefit package.

Employees scheduled for 20 hours or more per week are eligible for:

• Norton LifeLock ID Theft Coverage

• Legal Shield/ID Shield Coverage

• AFLAC

• 403B Retirement Plan

• Vacation Time & Vacation Payout

• Sick Time

• Holidays

• Service Awards

• Community Service Days

• Bookstore Discount

• Fitness Center

  Employees scheduled for 30 hours or more per week are eligible for all the above and:

• Medical Plan

• Dental Plan

• Vision Plan

• Life Insurance

• Disability Insurance

• Flexible Spending Accounts

• EAP (Employee Assistance Program)

• Tuition Reimbursement

• Warehouse Membership Reimbursement

  Note : This is a summary and should not be construed as future promises to continue to provide benefits as outlined above. For complete and definitive language, refer to the governing plan documents.

  *Temporary employees are not eligible for benefits, except for:

• Sick Time

• Bookstore Discount

• Fitness Center

  Tentative Search Timeline:

• Priority will be given to applications submitted by May 30, 2024. However, this posting will remain open until filled.

• The potential employee start date is June 10th, 2024.

  Posting date: May 13th, 2024

  Unposting date: ongoing until filled

  Posting contact email: job@fotf.org

Helping Families Thrive in Christ! Focus on the Family is a 501c3 Christian Non-Profit Ministry.

Job Details

Pay Type Salary