Description

We are on the lookout for a dedicated and meticulous Facilities Coordinator to become a part of our team. This role is pivotal for our company based in Colorado Springs, Colorado, and operates within the telecom provider industry. This role offers a contract to hire employment opportunity and will involve providing excellent customer service, managing order entries, and utilizing Microsoft Excel and Microsoft Word.

Responsibilities:

• Managing customer inquiries and ensuring prompt resolution

• Processing order entries with a high level of accuracy

• Utilizing Microsoft Excel and Microsoft Word to manage and organize data

• Ensuring customer satisfaction by providing excellent customer service

• Monitoring and updating customer records in a timely manner

• Collaborating with team members to ensure smooth operations

• Identifying and resolving potential problems in the order entry process

• Maintaining a high level of professionalism and confidentiality

• Utilizing strong organizational skills to manage multiple tasks

• Continuously striving to improve processes and customer satisfaction levels.

Requirements • Must have a high school diploma or equivalent educational qualification.

• Proficiency in Microsoft Excel and Microsoft Word is required.

• Experience in Order Entry is essential.

• Excellent communication and interpersonal skills.

• Ability to handle and resolve customer complaints and issues.

• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.

• Knowledge of customer service principles and practices.

• Ability to work in a team and collaborate effectively with others.

• Must have strong problem-solving abilities.

• Strong attention to detail and organizational skills.

• Ability to handle sensitive and confidential information responsibly.

• Flexibility to work in shifts, on weekends, and on holidays if required.

• Previous experience in a customer service role would be an advantage.

• Strong computer skills and ability to learn and use new software quickly.

• Must be able to work independently with minimal supervision.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .