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Robert Half Collections Specialist in COLUMBIA, Maryland


If you have a strong sense of ownership and attention to detail, you may be right for our Collections Specialist position. Robert Half is hiring candidates looking to build their careers as finance professionals for an open position in a growing team. This short-term contract / temporary to hire role is for a Collections Specialist who wants to work in the Columbia, Maryland area.

Key responsibilities

  • Identify delinquent customer accounts through various means, e.g. skip-tracing, written correspondence, phone contact, and making arrangements for payment

  • Comply with all rules and regulations established by the Federal Fair Credit Reporting Act

  • Manage inbound and outbound collections calls and correspondence

  • Lead all billing and reporting activities according to deadlines

  • Process bankruptcy filings correctly when received

  • Process Payments

  • Maintain quality customer service and a positive company image by resolving customer account inquiries

  • Oversee and update customer files to ensure data consistency

  • Register all customer payments to the correct reports

If interested, please call Robert Half at 410-423-9454


  • AA or BS/BA in Accounting preferred

  • Strong familiarity with consumer collections

  • Credit collections experience

  • Command of commercial collections

  • Comprehensive knowledge of Cash Collections

  • Experience using accounting software

  • Excellent verbal, written, and social skills

  • Be able to effectively analyze and make decisions on customer accounts

  • 1+ years of prior high volume collections experience

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half puts you in the best position to succeed by advocating on your behalf and promoting you to employers. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – even on the go. Download the Robert Half app and get 1-tap apply, instant notifications for AI-matched jobs, and more.

Questions? Call your local office at 1.888.490.3195. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2021 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/terms-of-use) .