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JPMorgan Chase Global Recruiting Business Readiness Analyst in Columbus, Ohio

The Global Recruiting Infrastructure and Operations function drives consistency and delivers efficiencies through shared services, consistent metrics and technology-driven solutions to improve the recruiting function's ability to support the hiring needs of the business. Within this team, the Change Management & Infrastructure Optimization team is responsible for leading firm-wide technology integrations, process improvements, training, communications, and overall business management to deliver a first-class recruiting experience across both experienced and campus recruiting.

The Global Recruiting Business Readiness Analyst is a key-partner in the Recruiting Business Transformation and Infrastructure Optimization organization. This position supports the change management agenda by implementing strategic end-to-end email communications, web-based content and training materials.


  • Author and maintain web-based content, training materials, stories for the bi-weekly newsletter and system outage and enhancement communications

  • Maintain the Global Recruiting content management system to ensure changes to web-based documents are appropriately tracked and organized, satisfy document retention requirements and reduce control risks

  • Manage the check-in and check-out of job aids and operating procedures to ensure cross-pillar edits are tracked and accounted for

  • Assist in the oversight of the Global Recruiting communications calendar to ensure communications are delivered appropriately and efficiently

  • Manage the compilation of weekly and monthly recruiting headcount reports to ensure the communications distribution list is relevant and up to date

  • Coordinate with event planners and organize logistics for training sessions and all-hands meetings, including the set up Adobe Rooms, Zoom/phone lines and creation of calendar invites

  • Compile regular reports on training completion and ensure all training records are accurate, complete and up-to-date


  • Proven track record of strong communication skills, both written and verbal

  • Has a creative mindset and ability to organize content in a visual manner

  • Proven ability to handle multiple projects while maintaining strong attention to detail

  • Demonstrated proficiency with Microsoft Office programs including Outlook, Excel, Word, and PowerPoint

  • Working knowledge of SharePoint collaboration sites

  • Communicates well with people of varying management levels

  • Adapts to shifting priorities

  • Accepts responsibilities and operates outside of individual comfort zone

  • Ability to establish strong, collaborative relationships with a wide range of stakeholders across the organization

  • Ability to work under strict deadlines with some flexible working hours when needed for global trainings and system enhancement releases

  • Experience with creating communications for global audiences

  • Possess a strong sense of intellectual curiosity and a passion to improve the employee and recruiting experience

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

Equal Opportunity Employer/Disability/Veterans