IS Systems Analyst - IS ERP Applications Requisition ID 2024-48812 Category Information Technology Overview As we continue to lead the Journey to Best Outcomes for children everywhere, we have purchased a modern and flexible Enterprise Resource Planning (ERP) system that can scale with our growth, Workday. Operational Excellence and Technology are at the foundation of our strategic plan. Our Enterprise Resource Planning (ERP) system will serve as a platform for predictive analytics, increased transparency, and real-time decision making all delivered to employees and managers in a straightforward, user-friendly package. The IS Systems Analyst I is responsible for analyzing business needs, defining requirements, implementing systems, and managing installed applications in support of the Business/Clinical applications at Nationwide Children's Hospital. This position full-time and benefits eligible. Please note - While this position may be remote, there will be times when the Analyst is required to be onsite at our Columbus, Ohio campus. Why Nationwide Children's Hospital? The moment you walk through our doors, you feel it. When you meet our patient families, you believe it. And when you talk with anyone who works here, you want to be part of it. Welcome to Nationwide Children's Hospital, Where Passion Meets Purpose. Here, Diversity, Equity and Inclusion are integrated into our core values and practices. We are passionate about building, sustaining and evolving an inclusive and equitable environment. We are seeking individuals who live these values and want to share their experiences and efforts in support of our collective mission. We're 14,000 strong. And it takes every one of us to improve the lives of the kids we care for, and the kids around the world we'll never meet. Kids who live healthier, fuller lives because of the knowledge we share. We know it takes a Collaborative Culture to deliver on our promise to provide the very best, innovative care and to foster new discoveries, made possible by the most groundbreaking research. Anywhere. Ask anyone with a Nationwide Children's badge what they do for a living. They'll tell you it's More Than a Job. It's a calling. It's a chance to use and grow your talent to make an impact that truly matters. Because here, we exist simply to help children everywhere. Nationwide Children's Hospital. A Place to Be Proud. Responsibilities Systems Analysis and Support Supports small to medium departmental systems usually in only one or two departments. Provides basic system coding and programming as required. Develops and implements basic data queries and reports as needed. Coordinates IS resources for project and operational support. Develops customer and system documentation as required. Provides effective user training and support. Provides troubleshooting, problem analysis, debugging, and resolution of assigned system issues.? Performs basic system updates, patches, service releases, and upgrades as needed. IS Operational Support Utilizes IS Operational support systems to include the Help Desk, Change Control, Problem Management, source and version control, and other systems as required; Builds and maintains vendor relationships to ensure products and/or services meet the business needs and objectives of the hospital. Works to minimize systems outages and the effects of outages on hospital users by scheduling needed system downtimes to provide minimal disruption of service to users, proactively monitoring and analyzing system performance to proactively detect and resolve production system issues, and performing stringent system testing before implementing new solutions or system changes. Provides fiscal responsibility in th