Description We are offering a contract to hire employment opportunity for an Administrative Assistant in Conley, Georgia. The role is in the telecom industry and will be based in an office setting. The Administrative Assistant will be responsible for a variety of tasks including order entry, quote generation, repair order creation, Bills of Lading completion, and customer service.

Responsibilities:

• Accurately enter customer orders into the system, ensuring all relevant details are captured and processed promptly.

• Prepare and send quotes to customers in a timely manner, addressing any inquiries or concerns they may have regarding pricing, products, or services.

• Assist in creating repair orders, documenting necessary information, and coordinating with relevant departments to ensure smooth processing.

• Prepare Bills of Lading accurately and ensure all necessary documentation is completed for shipments, adhering to regulatory requirements.

• Provide exceptional customer service by promptly responding to inquiries via phone, email, or in-person, addressing concerns, and providing accurate information to customers.

• Maintain organized records of orders, quotes, repair orders, Bills of Lading, and other relevant documentation, ensuring easy access and retrieval as needed.

• Work closely with other team members, including sales, logistics, and finance departments, to ensure seamless coordination and communication throughout the order fulfillment process.

• Identify opportunities for process improvements and efficiencies within the order entry and customer service workflows, and proactively suggest and implement solutions.

• Utilize Microsoft Excel and MS Word to accomplish tasks and manage data. Requirements • Proficient in administrative tasks including scheduling, correspondence, and customer service

• Proficiency in Microsoft Excel and MS Word

• Excellent organizational and multitasking abilities

• Strong written and verbal communication skills

• Ability to work independently and as part of a team

• High attention to detail and accuracy

• Prior experience in an administrative role is preferred

• Ability to handle sensitive information with discretion

• Strong problem-solving abilities

• Willingness to learn and adapt to new processes or tasks

• Ability to prioritize and manage time effectively.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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