TEKsystems Data Analyst in Costa Mesa, California
Sr. Data Analyst The Senior Research Analyst is responsible for working with the business to develop the strategy and implement research that answers business questions and provides insights into corrective actions to solve business issues. Responsible for research strategy, identification of the type of research as well as collects, analyzes, and reports member and marketplace information to the organization. This position conducts research studies and complex analyses regarding member and non-member needs, attitudes, and experiences; competitive threats and marketplace trends; and/or geographic and demographic conditions in order to meet corporate goals and objectives. This position performs at the highest professional/technical level in marketing research. Responsibilities: Responsible for Membership and Insurance operations, including Data Wrangling and ETL Development, Business Intelligence, and Predictive Modeling. Identifies strategy for research, type of study required, and conducts research studies and complex analyses. Includes research of consumer expectations, preferences, and usage of products, services, and channels; brand perceptions and satisfaction with relationship to the organization as well as products and services; competitor pricing, marketing, sales, and operations; market size, penetration, and potential; and demographic and psychographic trends. Develops strategy and identifies and implements appropriate: research design and sampling, data collection and information gathering (e.g., using CATI, IVR, internet, databases, focus groups), data processing and tabulation (e.g., using SPSS, SAS), statistical analysis (e.g., correlation, regression, significance testing, factor analysis, conjoint analysis, segmentation), and reporting. Develop and manage project schedules and budgets. Consult, negotiate, and coordinate with Auto Club departments/staff to understand business objectives and to define research objectives. Collect data and interpret information; perform statistical calculations and develop models; design, produce, and deliver research tables, charts, reports, and presentations. Develop innovative reporting to identify areas of opportunity for the Club. For example, look at satisfaction by service, day of week, time of day, etc. to identify areas for improvement in service delivery. Consult with and manage external research service, database, and technology suppliers. Solicit and evaluate research proposals and select suppliers. Negotiate costs, schedules, reports and other deliverables to achieve research objectives. Communicate research findings, identify trends, and make recommendations. Work with business teams to identify business implications based on research findings and to develop and implement business initiatives Coordinate with General Counsel, IT, Marketing Database, and other departments to implement research initiatives. Monitor fieldwork and suppliers. Ensure data integrity and appropriate use of research. Report to management on research project status and results. Initiate and chair meetings. Interact with AAA National’s research team and other AAA clubs’ researchers. Exchange research findings, as appropriate. Participate in and support cross-functional teams, department planning, project status review, and other meetings as requested. Travel as necessary on Auto Club business. Attend seminars and training. Participate in professional organizations. Remain current on new methods, technologies, laws, or regulations that may impact job duties. Perform related duties as assigned. Education BA/BS required in Engineering or Science or equivalent work experience. Emphasis in research and different types of research methodology, marketing, and/or business preferred. MA/MS/MBA or other appropriate advanced degree preferred. Requirements Minimum 2 years’ experience with SQL required Knowledge and use of statistics, statistical modeling, database management, data interpretation, and/or data science is a plus Python and R experience a plus Tableau or Power BI experience a plus Advanced analytical skills a plus Effective interpersonal skills; must be able to communicate with C-Level executives and relevant stakeholders Advanced ability to effectively work simultaneously on multiple projects Strong organizational, time and budget management skills. Remarkable benefits: • Health coverage for medical, dental, vision • 401(K) saving plan with company match AND Pension • Tuition assistance • PTO for community volunteer programs • Wellness program • Employee discounts The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team. “Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.” AAA is an Equal Opportunity Employer The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. Apply Posted 22 Days Ago Full time JR20212570 About Us For more than a century, AAA has been synonymous with trust, dependability, quality, and innovation. It's our mission to provide our growing membership with the legendary service we are famous for, and we welcome committed professionals ready to challenge themselves in a dynamic industry. AAA would not exist without the millions of members who give us their loyalty, or our employees whose mission it is to give those members world-class service. What else do we offer? Stability. Growth. Commitment to an exciting future for both you and our members. Similar Jobs Digital Data Analyst | Costa Mesa, CA
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Great communication skill as they will be interfacing with the business -eBiz sits literally with the business so there is constant interaction with VP's. This person will have to present to the SVP on ROI and cost paid search analysis so they must be able to speak well.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.