Job Information
Serta Simmons Bedding Technician, Quality (USA) in Coxsackie, New York
Technician, Quality (USA)
Req ID: 4834
Job Category: Manufacturing / Truck Driver
Location:
Coxsackie, NY, US, 12192
Be Part of the Future of Sleep!
At Serta Simmons Bedding (SSB), we're more than a mattress company, we're a leading global sleep company with a mission to help people sleep better so they can live healthier lives. With a 150-year heritage in delivering industry-leading sleep solutions, we own iconic brands including Serta®, Beautyrest®, Simmons® and Tuft & Needle®.
Job Family
Plant Hourly
Exempt/Non-Exempt
Non-Exempt
Function
MFG Hourly
Essential Duties and Responsibilities
Provide technical quality support for multi-shift, high volume production facility. Support building a customer focused quality culture through data collection, process monitoring, root cause analysis, and corrective action implementation.
You will foster a safety culture and the implementation of safety policies and training in compliance with the company safety program and OSHA regulations to eliminate work related injuries.
Perform audits of the quality management system; perform process and product audits
Lead root cause analysis and implementation of corrective actions
Maintain line quality metrics and dashboard and participate in quality reviews
Monitor and review CTQ / SPC / Error Proofing Controls at every level
Collect, analyze, and report data and participate in improvement projects
Assist with training the plant associates in the QMS and TQM principles
Review and report supplier quality issues; review/manage/escalate supplier RCA/corrective actions.
Participate in plant trials, write reports and generate improvement ideas
Support the overall continual improvement of quality effort for the site to drive increasing quality performance with the customer
Participate and support SSB corporate quality initiatives
Functional/Technical Competencies
Process Control (SPC, Error Proofing, Monitoring, Process Improvement)
Knowledge of basic measuring tools (Caliper, tape measurer, carpenter’s square)
Root cause analysis (5 Why analysis, cause and effect diagrams)
Auditing (execution, reporting, corrective action)
Organized and Logical/Process Thinking
Strong communicator (written, verbal, presentation)
Results oriented/Sense of Urgency
Competencies
Customer Focused
Process oriented
Adapt to change, foster and drive continuous improvement
Team player
Experience/Education
Required
HS diploma or GED
One to three years in manufacturing
Proficient in MS Office (Word, Excel, Power Point)
Must be able to read, write, and speak English
Must be at least 18 years or older
Preferred
Associates degree in Manufacturing, Quality, Statistics, Engineering, Business or other
One year in a Quality role
Lean training / certification
Have or be prepared to work towards Certified Six Sigma Green Belt
Job Factors/Work Environments
85% Walking/standing in manufacturing plant and warehouse distribution environment
15% sedentary
Key Relationships
Plant Quality Engineer, Production Manager, Production Supervisors, Maintenance Techs, KPO (Lean), Production Scheduler, HR
Competencies
Results Focus
Project Management
Teamwork
Quality
Problem Solving/Analysis
Why work at Serta Simmons Bedding?
When you join SSB, you become part of a winning and diverse team that is excited and committed to helping people get better sleep. We provide inspiring career opportunities, competitive benefits, employee perks, and the chance to be part of the future of sleep.
Benefits and Perks (USA, Salary non-union- optional):
Health, Dental, and Vision (starts on day one)
Annual employee contribution to HSA
401K with company match
Paid Time Off / Vacation
12 company holidays
Sick days
Company paid short- and long-term disability
Paid parental leave
Discount programs including Friends and family discounts
Referral Bonus
Tuition Reimbursement
Employees are required to comply with COVID policies established by a vendor or customer.
It is our policy to abide by all federal, state, and local laws prohibiting employment discrimination, with respect to all terms and conditions of employment, based solely on a person’s race, color, religious creed/religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, ancestry, citizenship status, disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping or expression), medical condition genetic information (including family medical history), or any other protected status except where a reasonable, bona fide occupational qualification exists.
SSB will provide reasonable accommodations to applicants and employees who need them, as required by law.
The hiring salary range for this position applies to where legally required, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.
Nearest Major Market: Albany