Job Information
Corewell Health Receptionist Long Term Care in Dearborn, Michigan
Job Summary
Provides assistance and support to visitors, staff, & residents in person and over the phone. Performs a variety of clerical job functions.
Essential Functions
Under minimal direction, transfers incoming calls to the appropriate locations, assists with the placement of outgoing calls, pages staff both overhead and through pagers, handles resident information inquiries and provides assistance to callers and visitors in a tactful, cheerful and professional manner.
Monitors lobby for resident and guest safety.
Greets visitors, guests, new residents and transporters and directs to appropriate unit.
Accepts and logs room and board payments, visitor meal payments, special activities fees, etc.
Assists potential new customers with pre-tour paperwork; locates staff to give tour; works with Admissions to ensure that Facility brochure is available at all times. Greets and directs transportation services and new residents upon arrival. Assists outside vendors for the delivery of O2, UPS, vendor deliveries, etc.
Responds to all emergency situations and evaluates situation for severity and appropriate notification of management personnel.
Notifies appropriate nursing station when a wandering patient attempts to leave through the front door or has a significant need for assistance.
Responsible for ‘opening/closing’ duties as required by shift.
Distributes incoming mail as needed and forwards resident mail in a timely manner.
Maintains workroom and lobby in an orderly manner. Monitors office equipment to ensure functionality. Makes service calls to vendors on an as needed basis. Maintains sufficient stock of forms and office supplies and orders as needed. Maintains reference binders/materials in a professional, organized manner.
Processes daily census in a timely manner (day shift only).
Carries out clerical duties assigned by Administrator or his/her designee. Assists with projects (i.e., copying, assistance with monthly invoices, building of resident surveys, brochures, pamphlets, etc.) from other departments that can be accomplished in a professional manner with minimal disruption of regular daily tasks.
Qualifications
Required High School Diploma or equivalent
1 year of relevant experience Minimum one year in similar position. Required
Computer experience Preferred
Physical Demands
Pallet to Waist (6" from floor) > 5 lbs: Seldom up to 10 lbs
Waist to Waist > 5 lbs: Seldom up to 10 lbs
Waist to Chest (below shoulder) > 5 lbs: Seldom up to 10 lbs
Waist to Overhead > 5 lbs: Seldom up to 10 lbs
Bilateral Carry > 5 lbs: Seldom up to 10 lbs
Unilateral Carry > 5 lbs: Seldom up to 10 lbs
Pushing Force > 5 lbs: Seldom up to 20 lbs
Pulling Force > 5 lbs: Seldom up to 15 lbs
Sitting: Frequently
Standing: Occasionally
Walking: Occasionally
Forward Bend - Standing: Seldom
Forward Bend - Sitting: Occasionally
Trunk Rotation - Standing: Seldom
Trunk Rotation - Sitting: Occasionally
Squat: Seldom
Stair Climbing: Seldom
Reach - Above Shoulder: Seldom
Reach - at Shoulder or Below: Seldom
Handling: Occasionally
Forceful Grip > 5 lbs: Seldom
Forceful Pinch > 2 lbs: Seldom
Finger/Hand Dexterity: Frequently
Visual Acuity ¹ [None = No; Seldom = Yes]: Seldom
Primary Location
SITE - Skilled Nursing Dearborn - 16391 Rotunda - Dearborn
Department Name
Administration - Dearborn Skilled
Employment Type
Part time
Shift
Evening (United States of America)
Weekly Scheduled Hours
20
Hours of Work
3:30p.m. to 9:00p.m.
Days Worked
Monday to Friday
Weekend Frequency
Every other weekend
CURRENT COREWELL HEALTH TEAM MEMBERS – Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only.
Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.
Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.
An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.
You may request assistance in completing the application process by calling 616.486.7447.
People are at the heart of everything we do, and the inspiration for our legacy of outstanding outcomes, innovation, strong community partnerships, philanthropy and transparency. Corewell Health is a not-for-profit health system that provides health care and coverage with an exceptional team of 60,000+ dedicated people—including more than 11,500 physicians and advanced practice providers and more than 15,000 nurses providing care and services in 22 hospitals, 300+ outpatient locations and several post-acute facilities—and Priority Health, a provider-sponsored health plan serving more than 1.2 million members. Through experience and collaboration, we are reimagining a better, more equitable model of health and wellness.