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Monte Nido Facilities Maintenance Manager in Dedham, Massachusetts

We save lives while providing the opportunity for people to realize their healthy selves.

Facilities Maintenance Manager

Walden Behavioral Care

Dedham, MA

For more than 25 years, Monte Nido & Affiliates has delivered proven treatment for eating disorders . Our programs offer a model of treatment that blends medically sophisticated care with a personalized treatment approach. Our Residential Treatment Centers provide an intimate setting with a high staff-to-client ratio and an emphasis on individual therapy and highly individualized treatment.

The Facility Maintenance Manager will be part of our Real Estate and Development team and will have an assigned territory of properties under their direct management and supervision.

A Facility Maintenance Manager at Monte Nido & Affiliates is responsible for directly managing and executing all aspects of facility management across their assigned portfolio, which in some instances include managing security. The region for this role will include properties in a limited geographic region and will consist of owned and leased hospitals, homes, medical office, general office and residential apartments, and any other type of properties brought into the portfolio in the future. This Manager will report to the Senior Director of Facility Maintenance and will be responsible for managing their respective teams including Facility Maintenance (FM) supervisors, FM technicians, drivers, housekeepers, security officers, third party vendors and will be responsible for the management and maintenance of the organization's vehicle fleet (as applicable in assigned territory). This role requires a positive and solution-oriented attitude, clear communication skills, and collaboration across teams and is instrumental to the success of our wider Real Estate team to ensure the safe, effective, and compliant operation of our centers and vehicles.

Total Rewards:

Discover a rewarding career with us and enjoy an array of comprehensive benefits! We prioritize your success and well-being, providing:

  • Competitive compensation

  • Medical, dental, and vision insurance coverage (Benefits At a Glance (https://montenidoaffiliates.icims.com/icims2/servlet/icims2?module=AppInert&action=download&id=2025&hashed=-1683222091) )

  • Retirement

  • Company-paid life insurance, AD&D, and short-term disability

  • Employee Assistance Program (EAP)

  • Flexible Spending Account (FSA)

  • Health Savings Account (HSA)

  • Paid time off

  • Professional development

  • And many more!

We are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities Include:

  1. Directly manage and perform the full scope of standards in a hospital setting to include Safety, Security, Utility Management, Fire Safety, Hazardous Waste, Life Safety, Medical Equipment and Emergency Management.

  2. Manage facility maintenance for all property types within the assigned territory in conjunction with the Facility Maintenance team.

  3. Performance of duties can include self-performance of facility maintenance needs as required or deemed appropriate in any given situation.

  4. Within (45) days of hire the Facility Maintenance Manager will successfully complete a Safety Officer competency and will be appointed the Safety Officer of the hospital. This will include being the Chair of the Safety and Emergency Management Committee.

  5. Assist in the development of preventive maintenance programs and execute those initiatives.

  6. Execution of all Facility Maintenance initiatives aligning with an established facility maintenance process.

  7. Responsible for completing and / or facilitating routine EOC (Environment of Care) inspections / audits of all assigned locations to ensure the physical conditions of their locations and the contents are tracked in the required system and accurate.

  8. Monitor and document a safe and comfortable environment for clients and team.

  9. Form strong relationships built on trust and accountability with location management to understand priorities and manage location needs and any issues are addressed timely.

  10. Direct negotiation of contracts, as needed, with third party vendors for supplies and services not covered by national contracts within the Facility Maintenance department.

  11. Ensure all records of preventative maintenance, facility maintenance work, vendor contracts, and invoicing are maintained, and all updates as required in the Facility Maintenance system are made in a timely and accurate manner.

  12. The management of building security and associated team will fall into this position’s responsibilities. This includes security strategy, policies and procedures, access control, surveillance and monitoring, audits and risk assessments, incident management and team building and management of security personnel. Security will need to be aligned with the operations lead at the building in which these services are provided and ongoing management of the service may be reviewed more directly with the appropriate Operations leader at times to ensure proper levels of service and responsiveness.

  13. Directly manage and maintain the organization’s vehicle fleet in their assigned territory, ensuring vehicles are safe, reliable, and compliant with regulations.

  14. Maintain awareness of all vehicles associated with their locations, requests for additional or replacement vehicles and ensure accurate tracking is in place for use of the vehicles via logs that are routinely audited for accuracy and completion.

  15. Manage repair and maintenance budget, including cost control and implementation of optimization strategies.

  16. Ensure cost effective procurement of necessary supplies and services.

  17. Assist in the development of the capital budget and management for facility maintenance needs.

  18. Direct management of construction projects from initial concept development to floor plans, permit acquisition, general construction, and project closeout, as assigned.

  19. Collaborate with internal and external stakeholders to ensure projects are completed on time and within budget.

  20. Work collaboratively with other departments such as Operations and Compliance to align facility maintenance needs and services with ongoing operations at the locations.

  21. Form and maintain a connection with the Real Estate team to ensure the leases (where applicable) are being followed and guidance is sought out to confirm the parameters and responsible party.

  22. Assist in Joint Commission and AHJ survey preparations as needed at any of the assigned locations.

  23. Train location staff on maintenance requirements, local contacts for emergencies if there is no Facility Maintenance resource within the market, and ensure the team is set up for success with regards to running the physical location.

  24. Perform all other tasks as assigned.

Qualifications:

  • Associate’s degree or Certification in Facilities Management, Construction Management, or a related field preferred.

  • At least 4 years experience in a healthcare setting managing facilities, the environment of care, plant operations, engineering, construction management, or related field. In lieu of a degree or certification, 5+ years of facilities management, with a track record of progressively responsible roles, will be considered. Specific experience in facility maintenance in a hospital setting is preferred.

  • Proven experience in facility maintenance management.

  • Knowledge of health care standards in relation to the Environment of Care in a hospital setting.

  • Financial acumen and experience with capital forecasting and performance when setting budgets.

  • Familiarity with regulatory requirements related to facility maintenance and construction including the requirements around OSHA, NFPA and the AHJ.

  • Solid project management skills with a thorough understanding of the construction process.

  • Experience in managing vehicle fleets and associated compliance.

  • Excellent communication and interpersonal skills and ability to communicate complex ideas clearly.

  • Strong analytical and problem-solving skills.

Travel Requirements:

This role will require travel > 50% at times, but the length of travel is limited given the size of the territory.

Travel needs to be assessed based on the needs to manage assigned centers and needs of the FM team.

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