Summary This position is located in the Office of the Chairman and serves as a Program Support Specialist to the Chairman, who directs the Commission and its operating programs. The work requires analytical ability, judgment, discretion, and comprehensive knowledge of a substantial body of administrative, technical, and specialized program principles, concepts, methods, policies, and objectives. Responsibilities The following are the duties of this position at the full performance level (GS-13). You will have the opportunity to learn to perform all these duties and will receive training to help you grow in this position. Provides administrative support of a substantive nature to facilitate program management to the Office of the Chairman. Discusses a wide range of sensitive and non-sensitive issues with the Chairman and diverse individuals, groups, and organizations having business dealings with the Commission. Develops specialized memoranda, documents, and reports for management review and provides detailed feedback and analysis on materials prepared for the Chairman and office staff. Responds to program inquiries and/or resolves problems and issues based upon a thorough knowledge of established policies, rules, and regulations. Collects, evaluates, and performs extensive research before referring inquiries to the Chairman. Recommends policies, procedures, and practices to manage the office's operating programs. Advises the Chairman on obtaining additional staff to manage projects and on human resources policies and procedures to accomplish this task. Administers the Chairman's budget operations and independently develops budget formulations projections. Manages program functions such as travel, maintaining the office calendar, and scheduling and arranging meetings and conferences. Attends meetings with the Chairman as required. Plans, obtains, and directs the full range of the office's program support and related services, e.g., telephones, equipment, supplies, purchasing, etc. Requirements Conditions of Employment Must be a U.S. Citizen A 1-year probationary period may is required (unless already completed) Must be able to obtain and maintain a background investigation. Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency. If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer. FMC participates in E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that enables participating employers to electronically verify the employment eligibility of their newly hired employees. Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. May be required to obtain and use a government-issued charge card for business-related travel. May be required to file a Confidential Financial Disclosure Report within 30 days of appointment and annually from then on. In addition to the above requirements, Status Candidates must meet the following by the close of the announcement: For the GS-11 grade level: You must have been at the GS-09 for 52 weeks (time-in-grade requirement). For the GS-12 grade level: You must have been at the GS-11 for 52 weeks (time-in-grade requirement). To preview questions click https://apply.usastaffing.gov/ViewQuestionnaire/12550534. Qualifications You must meet the following requirements by the closing date of this announcement: For the GS-11: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service. Specialized experience for this position includes analyzing internal office workflow and establishing procedures to improve effectiveness and efficiency of operations; coordinating and scheduling appointments, meetings, telephone calls, conference space and travel for others; determining the nature of inquiries and providing guidance on organizational policy and programs; and providing recommendations to identified conflicts and competing interests within the office to ensure the agency's continuous success. OR Have successfully completed a Ph.D. or equivalent doctoral degree; or three (3) full years of progressively higher-level graduate education leading to such a degree; or an LL.M., if related. OR Have a combination of experience and education as described above. For the GS-12: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09grade level in the Federal service. Specialized experience for this position includes administering budget operations and developing budget formulation projections; drafting specialized memoranda, documents, and reports for management review; providing guidance, training, and instruction regarding administrative procedures and policies; and reviewing written work products of program offices for grammar, spelling, and adherence to guidelines. The experience may have been gained in the public sector, private sector, or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. It is your responsibility to ensure your resume states complete information for each job entry. To ensure full credit for your work experience, please indicate dates of employment by month/year (MM/YYYY), and indicate number of hours worked per week, on your resume. If your resume does not provide enough information regarding your work history for us to make a creditable qualification determination, your application package may be rendered disqualified and you will no longer be considered for this position. Education Please refer to the Qualifications section for additional information. REQUIRED EDUCATION DOCUMENTATION For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected. A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions. Additional Information We may select from this announcement or any other source to fill one or more vacancies. We may fill like positions within 12 months of the close of the announcement. Federal employees are required to adhere to the 14 Principles of Ethical Conduct. This is a non-bargaining unit position. Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended and Americans with Disabilities Act 1990 as amended, that would interfere with completing the USA Hire Competency-Based Assessments, you will be granted the opportunity to request a reasonable accommodation in your online application. Requests for Reasonable Accommodations for the USA Hire Competency-Based Assessments and appropriate supporting documentation for Reasonable Accommodation must be received prior to starting the USA Hire Competency-Based Assessments. Decisions on requests for Reasonable Accommodations are made on a case-by-case basis. To determine if you need a Reasonable Accommodation, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire. If you are requesting a reasonable accommodation to the USA Hire Competency-Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire