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Kuehne+Nagel Senior Carrier Management Expert - Road Logistics in Dubai, United Arab Emirates

In this exciting opportunity, your role will be to fully focus on increasing the commercial sourcing and improving the operational performance of Kuehne+Nagel’s road logistics trucking companies and customs brokers.

Your Role

You increase the truck carrier portfolio and improve service performance and daily operation KPI's. Your long-term goal in this position is to structure daily operational tasks and to monitor vendor performance. You set priorities, shape processes, guide people, work with TMS systems and develop a sufficient carrier infrastructure, while building a professional and friendly image to the internal and external customers.

Your Responsibilities

  • Maintain carrier contracts and introduce new carriers and customs brokers to the portfolio, including rate negotiations and onboarding according to our standards

  • Ensure that our operations and transactions meet all customs regulations, standard operating procedures specific to each client

  • Communicate and build relationships with internal and external customers, service providers, border agents and destination branches, liaising with other Kuehne+Nagel stations within the GCC network

  • Ensure client deadlines as well as internal deadlines and procedures are adhered to, and liaise with suppliers and/or 3rd party to ensure timeous collection of cargo

  • Manage all warehousing and trans-shipment operations and/or domestic deliveries

  • Ensure that supplier invoices are reflecting agreed transport tariffs #LI-KP1

  • Assist to maintain good service levels and revenue margins as per the contracted rates; writes offs, errors are to be kept to a minimum, preferably avoided completely

  • Quick response to operational escalation including CAPA handling

Your Skills and Experiences

  • At least 5 years of experience in road logistics

  • Excellent understanding of the trucking industry in the GCC countries, especially the UAE

  • Knowledge of customs brokerage in the GCC countries

  • Leadership experience

  • Strong negotiation and problem solving skills

  • Ability to think and act quickly and independently

Good Reasons to Join

We offer an employee-friendly environment for you to develop and grow to become a skilled transportation logistics professional in a challenging and fast-developing company with a competitive salary and opportunities for further development within the Kuehne+Nagel Group. If like us, you put customers at the heart of everything you do, you can expect to be rewarded with a full package of benefits on top of a salary that grows with you as you grow in our busin

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.

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