Description

Join us at the cutting edge of Amazon's sustainability initiatives to work on environmental and social advancements to support Amazon's long term worldwide sustainability strategy. At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people.

The Worldwide Sustainability (WWS) organization capitalizes on Amazon’s scale and speed to build a more resilient and sustainable company. We manage our social and environmental impacts globally, and drive solutions that enable our customers, businesses, and the world to become more sustainable.

Amazon's Social Responsibility program drives customer trust, business continuity, and sustainable social impact by embedding respect for human rights and the environment throughout Amazon’s entire value chain. We implement company-wide standards and commitments such as our Global Human Rights Principles (GHRP) (https://sustainability.aboutamazon.com/people/human-rights/principles) and Supply Chain Standards (SCS) (https://sustainability.aboutamazon.com/people/supply-chain) . We seek to continuously improve the tools and processes used in integrating human rights and environmental due diligence across the business.

Our Social Responsibility (SR) team is looking for a Senior SR Manager for the Middle East and North Africa (MENA) region. The Social Responsibility program drives customer trust and business continuity by ensuring respect for the rights of workers throughout Amazon’s supply chain and operations. We uphold company standards and expectations (such as our supply chain standards) and seek to constantly improve the tools and processes that we use in doing so.

We are looking for a Senior Social Responsibility Manager to play a leadership role in designing the strategy to support the Operations supply chain in MENA. They will engage with cross-functional teams internally and externally to mitigate social risks within Operations supply chains.

They will deploy communications and tools to reach a large number of supplier and business stakeholders to effectively implement programs, and will also develop mechanisms, including standard operating procedures, to uphold Amazon policies and standards.

This position requires strong written communication skills, attention to detail, and top notch organizational and project management abilities. The ideal candidate must effectively handle day-to-day issues (constantly thinking about how to invent and simplify to improve!), and engage strategize on longer-term, program-wide initiatives.

Experience managing complex, time-sensitive issues, is valuable for this role. As is experience as a customer-obsessed problem solver, with a passion for social responsibility and sustainability.

Key job responsibilities

• Coordinate with multiple Amazon businesses and functions, as well as third-party social responsibility service providers and suppliers

• Proactively work with cross functional teams to enhance and evolve programs to drive measurable improvements on process efficiency and improvements

• Analyze data to track trends and initiate deep dives to detect opportunities

• Participate in region partnerships with industry associations, identifying opportunities for leveraging the membership

• Develop and improve project and program management processes, prioritizing ways to leverage technology and automate

About the team

Diverse Experiences:

World Wide Sustainability (WWS) values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Inclusive Team Culture:

It is in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Work/Life Balance:

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.

Mentorship and Career Growth:

We have a career path for you no matter what stage you’re in when you start here. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship, and other career-advancing resources here to help you develop into a better-rounded professional.

We are open to hiring candidates to work out of one of the following locations:

Dubai, ARE

Basic Qualifications

• Bachelor’s degree or equivalent;

• 8+ years’ experience working on human rights, labor rights, multi-stakeholder initiatives, international development, labor rights training, or social responsibility

• 5+ years of experience working in the MENA region

• Demonstrated experience using judgment skills and abilities to make decisions quickly

• Ability to analyze and propose data-driven solutions

Preferred Qualifications

• 5+ years' experience managing escalations

• Fluent in Arabic

• Experience with workflow management systems

• Knowledge of SQL or Tableau

• Ability to operate both strategically and tactically in a fast-paced environment

• Familiar with retail, private brands, or sourcing at Amazon