Norco is currently seeking an individual to fill our Industrial Store Customer Service Representative position. The Industrial Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers. Other responsibilities include, but are not limited to:

• Greet customers in a professional and enthusiastic manner
• Answer telephone calls promptly
• Demonstrate in-depth knowledge of products, placement, availability, price and use
• Sell welding and safety products and services to customer
• Process customer orders and accurately input orders into the computer
• Research products needed for customer special applications
• Issue product sales quotes to customers
• Follow up on customer orders not processed correctly and remedy situation
• Keep sales literature current and organized
• Stock shelves when needed
• Communicate with Purchasing Department regarding any special order needs
• Load products into customers vehicle
• Adhere to all established procedures, policies and safety guidelines
• Perform other tasks as assigned or needed
• Pay: $18.00/hr - $22.00/hr Depending on Experience

Qualifications:

• High school graduate or equivalent
• Excellent customer service skills
• Excellent verbal and written communication skills
• Ability to accurately enter data into computer
• Good working knowledge of all industrial products and gases
• Ability to frequently lift up to 50 lbs
• Ability to occasionally lift up to 100 lbs
• Ability to sit, stand, or walk for extended periods of time

Additional information:

Norco offers a competitive compensation/benefit package, including:

• Employee Stock Ownership Plan (ESOP)
• Health, Vision and Dental Insurance
• Health Savings Account (HSA) 
• Medical and Dependent Care Flex Accounts (FSA)
• Life Insurance provided at no cost to employee by Norco
• Supplemental Accident, Disease, and Life Insurance options
• Employee Tuition Reimbursement
• 401(k) with Employer Matching
• Wellness Program
• Employee Discount on products sold by Norco

Company Description:

Founded in 1948, Norco is headquartered in Boise, Idaho and has more than 70 branches in Idaho, Montana, O