** The Role

**

Reporting to the Department Head (or his/her delegate), the Supervisor/ Supervisor Trainee is responsible for supporting the Department Head (DH) and Assistant Department Head (ADH) in providing guidance, supervision and set as a good example for Store Assistants to follow.

We are hiring Supervisors or Supervisor Trainees in the following departments:   Seafood Meat Grocery Cashier Sushi (Kitchen Department)

**Major Responsibilities

**

• Provide guidance and supervision to Store Associates, ensure fair distribution of work and daily operational procedures are strictly executed.
• Assist department leaders to train staff, provide feedback on staff performance, and maintain daily operations as and when required
• Manage product quality, food safety, freshness and ensure company policies are strictly practiced within the department
• Handle customers' complaints, deliver exceptional customer service and relate customer feedback to department leaders
• Conduct quality and inventory control, responsible for equipment and tools maintenance, follow up and the cleanliness, hygiene and workplace safety of the department

** Knowledge, Skills and Ability Requirements

**

• Recent college/university graduates preferably from a business related discipline; experienced applicants possessing less qualification may also apply
• Has a keen interest in developing a career in the supermarket/retail business
• Accountable, pleasant and self-motived
• A good team player
• Possess great interpersonal and customer service skills
• Good communication skills, bilingual in English and Chinese (Cantonese &/or Mandarin) is a definite advantage
• Some experience in customer services and/or store operation is highly preferred
• Possess good computer skills in MS Office

* About T&T*

T&T Supermarkets is marking over 30 years as Canada's favorite Asian grocery store and recently announced the first store location in the United States. Our growth into the US offers great opportunities within our first US flagship store, set to open in 2024 in Bellevue, Washington in the Marketplace at Factoria, spanning 76,000 sq.ft. and will stand as the largest Asian specialty supermarket in Washington state.

We have additional plans for growth and will also be establishing a regional office in the greater Los Angeles area to grow T&T Supermarket's vendor base with American food suppliers.

Our founders, Cindy and Jack Lee, created a shopping experience born out of a passion for providing easy access to Asian groceries. Name after their daughters, Tina & Tiffany, T&T started as a family-run business and today, with over 6, 700 staff and 33 stores nationwide (and counting), we created a people-oriented and purpose driven culture to prioritize the best experience for our staff and customers.

We are more than a supermarket; we're a culinary hub with an in-store kitchen and bakery, offering fresh food so you don't have to cook every meal. Our mission is to help families connect and create lasting traditions through the joy of food.

* T&T Supermarket is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender, gender identity, age, veteran status, non-disqualifying physical or mental disability, or any other applicable characteristics protected by law.*