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Edmundson RV Sales Inc Service Advisor in Edinburgh, Indiana

Job details

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Pay
  • $16 - $20 an hour
Job type
  • Full-time
Shift and schedule
  • 8 hour shift
  • Weekends as needed
  • Monday to Friday
Location

Edinburgh, IN 46124

Benefits

Pulled from the full job description

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
Full job description {#full-job-description tabindex="-1"}

Join our team at Edmundson RV Sales, Inc. and be a part of an organization that's provided over 25 years of award winning customer service. Members of our team enjoy a fun and fast-paced work environment, a family-oriented atmosphere, competitive pay, and substantial benefits. We're looking for a highly motivated individual with a great attitude who will pass our family-owned values along to our customers. Although helpful, service advisor experience is not required.

Job Description and Responsibilities:

  • Greet customers, answer incoming customer calls, and provide service repair options for customers catered to individual needs and requests
  • Consult with customers regarding factory recommended maintenance and offer services based on the condition of customer vehicles
  • Inspect customer vehicles and document customer requestes/concerns to enable our highly skilled technicians to properly diagnose issues and service each vehicle
  • Maintain communication with customers throughout the vehicle repair process and follow up with estimated completion times and expenses
  • Document all customer/vehicle data and manage digital workflow of vehicles being serviced using our online dealership management system
  • Build and maintain customer relationships with exceptional customer service and a positive attitude

Ideal Candidate Requirements:

  • Excellent verbal communication skills and knowledge of phone etiquette
  • Ability to maintain focus, composure, and a positive attitude in stressful situations
  • Ability to multi-task efficiently in a fast-paced environment
  • High level of computer literacy
  • Attributes: Pleasant, energetic, conscientious, dependable, self-motivated

Additional Information:

  • A complete training program will be administered
  • Salary is based on experience level and will be discussed during the interview process
  • 5-6 day work week with flexible days off to accommodate employee needs
  • Paid vacations and holidays (most holidays off)
  • All applicants must be able to pass pre-employment screening.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Day range:

  • Monday to Friday
  • Weekends as needed

Shift:

  • 8 hour shift

Education:

  • High school or equivalent (Preferred)

License/Certification:

  • Driver's License (Preferred)

Work Location: In person

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