Job Summary Central Washington University is recruiting a Human Resources Consultant Assistant 1 or 2 to join our Human Resources team in Ellensburg, Washington. This role is an important member of our team as they enhance the vision for the University. The role is a campus-based position, which means you get to see the lives you are impacting. We're offering a salary, depending on experience, from $38,004 - $50,328 annually or $43,716 - $58,380 annually plus the awesome CWU benefits. Who we are: We are a team of individuals committed to Changing Students' Lives. No matter what job, each of us plays a part in supporting and empowering our students to fulfill their dreams. Working in higher education provides career growth and career choice. Think of a university campus like a mini city, operating across 380 acres. You'll find diverse academics, libraries, athletics and sporting events, full service and quick serve dining, conferences and events from small to large, recreation centers, housing, health services, police and public safety for the campus population of 10,000 students. Central Washington University has been named a Fulbright U.S. Scholar Program Top Producing Institution for the 2022-2023 academic year. In addition, for the seventh time in eight years, CWU is a recipient of the prestigious Higher Education Excellence in Diversity (HEED) Award from INSIGHT Into Diversity magazine. Come join us on our journey to encourage, inspire, and create spaces where all identities thrive on campus. Tour our campus in Ellensburg here. www.youtube.com/watch?v=HjdhOegDa9A What we offer: Our investment in you begins the day you join our team, a healthy and successful future for you is important to us. We offer medical, dental, life and disability insurance, retirement and optional savings plans, tuition assistance for you and your dependents, discounts across town, an employee assistance program for individualized counseling, and a wellness incentive program. Learn more: Benefits, Perks, and Leave. The Role: Dependent upon experience, this position will be hired as a HR Consultant Assistant 1 or a HR Consultant Assistant 2. This position's primary responsibility is to respond to customer inquiries as the first point of contact to evaluate the request and assist as able or determine the best possible resource to resolve the issue as efficiently as possible, assist at the front desk, and provide office support to the department. This includes responding to inquiries for the department on policies and procedures with tier 1 and 2 questions, performing recurring and complex clerical assignments, and establishing and maintaining records. Also, supporting the human resource's function areas such as classification, employee notifications, compensation, leave management, reasonable accommodation, benefits, union/labor relations, training and development, and administrative support. and immigration processes. Provides recommendations regarding the development and administration of human resource processes. All employees are expected to support CWU's commitment to diversity and to bring and support inclusion into the university environment. Job Duties Front Desk Day-to-Day Operations: - Answer tier 1 and 2 HR questions and provide information to customers (walk-in / phone / email) on topics including, but not limited to, policies and procedures, hiring process, training, benefits, HR systems and services, time and leave, supervisor and employee resources, MyCWU usage, training and development, onboarding and offboarding, FMLA, and university wide inquiries - Assist with I-9 record retention, processing I-9's in accordance with federal requirements, and I-9 correspondence tracking and follow-up through completion and/or terminations. - Resolve problems and respond to inquiries regarding rules, regulations, policies, department