Job Information
NBC Universal Program Specialist in Englewood Cliffs, New Jersey
At NBCUniversal, we believe in the talent of our people. It’s our passion and commitment to excellence that drives NBCU’s vast portfolio of brands to succeed. From broadcast and cable networks, news and sports platforms, to film, world-renowned theme parks and a diverse suite of digital properties, we take pride in all that we do and all that we represent. It’s what makes us uniquely NBCU. Here you can create the extraordinary. Join us.
ABOUT THE ROLE:
NBC Universal’s (Tech Ops) team is seeking a Program Specialist who will be instrumental in managing key relationships while overseeing large-scale technology programs and managing Corporate Business Solutions efforts for the Program Management Office (PMO). This person will be instrumental in developing processes for a critical subportfolio while also managing a high-profile program. The wide range of services provided by Tech Ops includes delivery of critical film and television assets and distribution of on-demand content and live streaming events to the web and mobile devices for Peacock and other video experiences. Our systems and services are used by organizations throughout NBCUniversal including Peacock, NBC News, NBC Entertainment, USA Network, Syfy, Bravo, E!, Oxygen, Telemundo, and NBC Sports.
Relationship management of Corporate Business Solutions subportfolio, which includes project intake, prioritization, and high-level requirements gathering for all product lines
Hands-on management of efforts to support the Corporate Business Solutions program of projects, including managing the strategic roadmap and improving existing processes
Maintain frequent communication with peers and working groups across NBCUniversal to ensure team is delivering what is needed to our portfolio of brands and business units
Monitor project progress and all outstanding project concerns, including but not limited to, tracking Jira tickets, timelines, and issues and risks lists and communicate updates to colleagues and management
Manage multiple competing projects across internal development squads and act as first point of escalation for all issues and concerns
Create project charters, host project kick-offs, create project plans, status docs and financial reports
Contribute to defining and supporting best practices, processes, procedures and documentation for the Program Management team
Basic Qualifications
Bachelor’s degree or 4 years equivalent experience in Product Management, Media Technology or Computer Science
Minimum of 1 year experience managing programs or large-scale projects with delivery
Minimum of 1 year experience with interacting with all levels of management and stakeholders; must be able to articulate technical concepts and solutions to both a deeply technical and non-technical audience
Solid organizational skills with ability to multi-task and manage multiple projects in a cross-functional environment
Must have client services & PowerPoint presentation creation experience
Proficiency with all Microsoft 365, PowerPoint, and Excel applications
Working knowledge of IT Applications, broadcast media products & systems, media pipelines
Self-starter that demonstrates initiative and ability to work independently with little supervision
Preferred Qualifications
Experience in IT, Agile Product & App Development environment highly preferred
Exceptional technical, analytical, organizational, research and presentation skills
Ability to lead and present information in face-to-face presentations to varied audiences, including executive management
Strong team-building, vendor and customer relations skills
Be analytical and process-oriented and able to apply structure to complex problems
Attention to details - extremely organized with an eye for prioritization, efficiency & optimization
Strong written & verbal communication skills
Flexible Schedule, willingness to work on nights or weekends, if project requires
Ability to demonstrate troubleshooting techniques and problem solve with minimal direction
Experience with JIRA, Lucidchart, Smartsheet, Tableau or PowerBI
Work independently and well with others
Strong leadership capabilities
Eligibility Requirements
Position is a hybrid role (onsite 3 days per week). The candidate must live within a commutable distance from one of the following designated NBCUniversal offices - Englewood Cliffs, NJ; Universal City, CA; Orlando, FL; Miami, FL.
Must have unrestricted work authorization to work in the United States
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
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