The Fleet Processor is responsible for the day-to-day activities to account for and process incoming manufacturer MSOs. This role has an impact on operations, revenue management and customer experience.

What You’ll Do:

• Responsible for email box to ensure inquiries are researched and resolved in a timely manner.

• Assist registration vendors with any MSO or registration work issues.

• Account for incoming MSO from manufacturers

• Responsible for working MSO error reports and resolving in a timely manner.

• Ensuring MSOs are assigned correctly and mailed to correct registration agent in a timely manner.

• Maintain manufacturer requirements for printing of the front of the MSO.

• Responsible for storing unprocessed MSOs securely.

• Responsible for printing of the manufacturer front of MSO when applicable

• Responsible for scanning in and verifying incoming MSOs.

• Responsible for the printing the back of the MSO and DMV forms. Ensure the accuracy of the assignment, DMV forms and mailing location.

• Responsible for printing vehicle stickers

• Resolves issues that occur during receipt of MSOs.

• Communicate any issues that cannot be resolved to Manager.

• Maintains a ‘Best practice sharing culture’, always striving to find ways to improve service.

• Look for and design process improvements continuously.

What We’re Looking For:

• Highschool Diploma or equivalent required

• Must be comfortable standing or sitting for long periods of time.

• Detail oriented; must be very accurate and able to pay attention to details.

• Must be an independent worker and able to work with minimal supervision.

• Ability to communicate professionally and effectively with all levels of company personnel and vendors.

• Team player

What You’ll Get:

• Up to 40% off the base rate of any standard Hertz rental

• Paid Time Off

• Medical, Dental & Vision plan options

• Retirement programs, including 401(k) employer matching.

• Paid Parental Leave & Adoption Assistance

• Employee Assistance Program for employees & family

• Educational Reimbursement & Discounts

• Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness

• Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran