POSITION INFORMATION A Route Service Apprentice is one of those positions that many current CITY personnel started their career in. It is the position that gets people in the door of the Service Department. As a Route Service Apprentice, you will begin by riding with every single Route Service Representative at your location. From that, you will be able to pick up what makes each Route Service Representative great in their own personalized way. You will also have multiple mentors you can lean on to learn the basics of how things flow and work in Service Department. Once you complete the initial training, you will fill in for the routes when someone is out for vacation or needs additional assistance if they have a new account to install. The apprenticeship period typically lasts six to twelve months. Once a route opens up or we add a whole new route due to growth, the next step would be promoting you as a Route Service Representative, having your own route and your own customers to manage. BASIC RESPONSIBILITIES Responsible for filling in or assisting on any of our 17 routes Prompt and effective customer service Loading and unloading of delivery truck with clean and/or soiled laundry Delivering of products to customers Ensure customer satisfaction; Manage route efficiency and safety; Positive communication with customers, potential customers and co-workers. Product knowledge; pricing types, colors, sizing, inventory control, availability, product application. Load truck: organization, invoices, paperwork, bags. Account appearance: organization of rails, hanger racks, repair bags, lockers. Truck maintenance: timely communication of repairs, preventative maintenance, cleanliness, accidents. Ability to drive a commercial motor vehicle for at least 10 hours on a daily basis. Ability to lift up to 60 pounds on a frequent basis. Ability to drive a commercial motor vehicle for at least 10 hours on a daily basis. Maintain hygienically clean standards of garments by proper handling Other duties as assigned. This position requires regular and reliable attendance.