Job Description:

Job Title: Residential Coordinator

Location: Farmington, Missouri

Department: Recovery Services

Employment Type: Full-time

Job Summary:

Take the lead in creating a nurturing and therapeutic environment for our residential clients. As a Residential Coordinator, you will play a pivotal role in ensuring exceptional care and support for individuals on their recovery journey. With your strong leadership skills, you will oversee the daily activities, hire and train passionate Behavioral Health Technicians, and foster a culture of growth and healing. Join our dedicated team and make a lasting impact on the lives of those we serve.

The Residential Coordinator is responsible for interviewing, hiring, and training Behavioral Health Technicians (BHTs). Additionally, you will provide supervision and monitoring of clients/patients, modeling appropriate behavior and ensuring a safe and therapeutic environment. You will ensure that all BHTs are adequately trained and oriented to program rules and expectations, provide ongoing supervision, and ensure adherence to all policies and procedures for client care.

Farmington, Missouri, offers a warm and welcoming community, perfect for those seeking a balanced lifestyle while making a meaningful difference.

The Residential Coordinator position offers…

• All-Inclusive Employee Benefits Package - A robust full-time employee benefits package encompassing health, dental, vision, retirement, disability, life insurance, wellness program, and more

• Telemedicine – 24/7 phone, web, or mobile app medical, behavioral health, & dermatology visits

• Employee Assistance Program – 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost

• Paid Time Off - 29 days per year including vacation & holiday pay

• Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting healthy, joyful workforce engagement

• Retirement options

Key Responsibilities:

• Interview, hire, and train Behavioral Health Technicians (BHTs).

• Oversee daily client activities, ensuring adherence to rules and expectations.

• Assist in client orientation regarding rules and rights.

• Schedule BHT staff within established policies and procedures.

• Ensure proper staffing coverage and manage overtime.

• Monitor and facilitate required staff training, including Relias Learning.

• Develop individualized training plans and facilitate regular supervision meetings.

• Maintain documentation of supervisory meetings per regulations.

• Complete evaluations and status notices promptly.

• Schedule and facilitate monthly staff meetings and trainings.

• Ensure compliance with urine analysis processes and staff training.

• Oversee medication management system and adherence to regulations.

• Ensure staff is trained on facilitating educational groups and documentation.

• Participate in clinical staffing and treatment team meetings.

• Demonstrate commitment to the company's long-term and short-term goals.

• Perform additional duties as assigned.

Education and/or Experience Qualifications:

• Bachelor's degree in social work, counseling, psychology, psychiatric nursing, or a closely related field from an accredited institution; OR

• High school education and two (2) years of experience in substance abuse or mental health treatment, with a minimum of one (1) year of supervisory experience.

Supervisory Requirements:

• Communicate the organization's strategic direction and encourage employee participation.

• Provide leadership and guidance to all aspects of the department.

• Monitor the identification, development, and execution of strategic objectives.

• Involve employees at all levels to achieve goals.

• Effectively communicate changes and newsworthy events within the department or company.

• Handle difficult employee situations directly, using appropriate discretion and Human Resource advice.

• Champion change and effectively manage the implementation of new ideas.

• Reinforce a team approach throughout functions, supporting and soliciting input from team members at all levels.

Additional Qualifications:

• Successful completion of background checks, including criminal record, driving record, and abuse/neglect.

• Completion of New Hire Orientation, Relias Learning training, and other required certifications (First Aid, CPR, Behavioral Management, Medication Administration) within specified timeframes.

• Achievement of thirty-six (36) hour training requirements within a 2-year period, in accordance with regulations.

• Direct Service Expectations form within thirty (30) days of employment.

• If transporting clients, verification of liability limits on personal car insurance, valid driver's license, and eligibility requirements.

• For adolescent programs, additional training on adolescent behavior, family dynamics, communication skills, abuse, stress management, and peer pressure within the first year of employment.

Keywords: Residential Care, Behavioral Health, Supervision, Staff Training, Program Management, Client Care, Recovery Support

Position Perks & Benefits:

Paid time off: full-time employees receive an attractive time off package to balance your work and personal life

Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more

Top-notch training: initial, ongoing, comprehensive, and supportive

Career mobility: advancement opportunities/promoting from within

Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness

Brightli is on a Mission:

A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients.

As a behavioral and community mental health provider, we value diversity, equity, and inclusion in our workforce and encourage applications from individuals from diverse backgrounds and experiences. If you are passionate about empowering your local communities and promoting health equity, we invite you to join our mission-driven organization that is committed to building a diverse, equitable, inclusive and authentic workplace.

We are an Equal Opportunity and Affirmative Action Employer, and encourage applications from all qualified individuals without regard to race, color, religion, sex, gender identity, gender expressions, sexual orientation, national origin, age, marital status, disability or veteran status, or to other non-work related factors.

Southeast Missouri Behavioral Health is a Smoke and Tobacco Free Workplace.

About Brightli

Brightli is on a mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance use care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. We are doing this by forming a new behavioral health organization under new model. Under one parent company, multiple organizations are able to collaborate, share resources and system supports, increase recruiting and retention efforts, increase access to specialized care, and meet the growing demand for behavioral and addiction recovery care.

Brightli’s top-line subsidiaries include Burrell Behavioral Health (Burrell), Preferred Family Healthcare (PFH), and Southeast Missouri Behavioral Health (SEMO). While these organizations operate independently and are governed by separate board of directors, their operations and services benefit from this model. Alone, organizations may be able to navigate the current tumultuous healthcare environment, but we believe that together we can do so much more than survive. Our communities need us now more than ever, and by working together we are ready to answer their call for years to come.

Brightli Snapshot

• 200 locations

• 4 states

• 19 subsidiaries and/or affiliates

• 5k+ employees