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Provides efficient, functional financial systems support to one or more designated Financial Systems serving Run-the-Engine, Enhancement, and Roadmap needs. Responsibilities are varied and include things like application maintenance, customer support/trouble shooting, testing new or adjusted functionality, completing/maintaining support and user training documentation, delivering user training, executing change management, and providing other ongoing support for designated applications.

Primary Responsibilities

PRODUCTION SUPPORT/ADMINISTRATION/FINANCIAL 50%: May include any or all of the following depending on the application(s) supported:

· Administers security rights to the system for end users.

· Monitors and manages the systems mailbox and fields phone calls for end users’ inquiries.

· Performs daily or monthly balancing for data sent or received between touchpoint applications.

· Uses accounting and/or systems acumen to investigate and resolve production issues. When needed, involves the appropriate individuals from cross-functional support teams to resolve issues.

· Provides end user training to the applications supported and/or processes surrounding the applications.

· Provides support to touchpoint applications teams both "upstream" and "downstream" from the supported applications.

· Balances the appropriate system components to touchpoint systems.

· Completes reports/metrics/analysis, when needed.

SERVICING INNOVATION and OPTIMIZATION 50%: May include any or all of the following depending on the applications supported:

· Develops and maintains a strong/collaborative relationship with the users being supported on the applications.

· Tests changes for Roadmap items/enhancements/upgrades/new functionality to the applications. This includes screens, reports, processes, integrations, and interfaces. Uses accounting and/or systems acumen to accomplish.

· Creates and maintains complete testing documentation as directed by manager.

· Creates and maintains systems reference documentation for the applications.

· Creates and maintains end user documentation for the applications.

· Provides other business financial support as requested by manager.

Qualifications

• Bachelor Degree required or equivalent experience

• Two plus years accounting experience preferred

• Experience working with financial applications-vendor or proprietary required Experience with Oracle based EBusiness Suite, Oracle Analytics Cloud (Business Intelligence), or Oracle based Custom Applications preferred

• Ability to work on projects that are routine to moderately difficult

• Demonstrated ability to effectively service a wide internal customer base Excellent oral and written communication skills and able to collaborate well with internal customers.

• Ability to be a proactive self-starter

DISCLAIMER: This job description is designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to confirm or be interpreted as a comprehensive summary of all duties, responsibilities and qualifications required of associates assigned to this job.

Maritz offers a comprehensive benefits package for full-time employees including medical, dental, vision, life insurance, disability, 401k, tuition reimbursement, paid time off, and more! Part-time employees may qualify for medical, 401k, and paid time off depending on total hours worked. View all details at www.MaritzBenefits.com.

Maritz will only employ applicants who have authorization to work permanently in the U.S. This is not a position for which sponsorship will be provided. Those who need sponsorship for work authorization now or in the future are not eligible for hire. No calls or agencies please.

Maritz is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by calling 1-636-827-0335 or by sending an email to peopleanddevelopment@maritz.com .

At Maritz, we believe in putting people at the center of business. Our clients rely on us to help them strengthen their relationships with employees, customers and sales partners. It helps their businesses grow and thrive, and it’s made us industry leaders. Join our award-winning culture and experience a fun, exciting and collaborative work environment that celebrates success and pushes you to be your best self.

Maritz and its family of solutions boast a wide variety of careers. Check out our Careers page (https://maritz.com/careers) to learn more.

Important note to job seekers (https://www.maritz.com/Recruitment)