Job Information
Manpower - Fort Collins HR Admin Support in Fort Collins, Colorado
Manpower is partnering with an Agricultural company in Loveland, CO to find an experienced HR Admin.
This is a contract position set to last between 4-7 months. This will be in the office, so candidates must be willing to commute.
The pay rate is set between $23-$26 based on experience.
What you will do:
Act as the first point of contact for all inquiries received by telephone or the case management system from Employees, Supervisors, and HR colleagues in relation to HR or Payroll Policies and Processes
Perform all job-event HR transactional and data entry changes (excluding HR Staff) for Hires (including I9 process and New Hire Benefit Enrollment), Position Changes, Pay Changes, Terminations, and Retirements
Provide guidance and support in relation to Benefit and Retirement questions, assist with enrollment, and ensure that all appropriate paperwork and information is received. Support employees with password resets, walking through provider tools and help with technical issues
Maintain employee-related data where Employee Self Service provision is unavailable
Provide support and educate employees on the use of systems such as Employee Self Service, Emp Center, EZ Labor, or third-party resources including Equifax (i.e. navigation, functional assistance)
Maintain effective and accurate information received into the HR SSC via case management/call tracking system
Manage and maintain employee files, electronic and physical hard copy formats
Participate in HR SSC projects or support other HR colleagues as required
Provide exceptional customer service to employees from a diverse organization who are seeking additional information relevant to HR Services, or redirecting as appropriate
Achieve a good understanding of HR policies and procedures to make administrative and procedural recommendations and exercise judgment on sensitive issues in alignment with corporate policy/regulations
Support the ongoing development and continuous improvement initiatives within the HR Shared Service Center by participating in activities such as the review and update of process documentation and team ways of working
Safeguard employee privacy where appropriate, including confidentiality and protection of sensitive information
What you will bring:
Diploma, associate degree, or equivalent
2-3 years of HR Administrative experience
Excellent communication skills, including the ability to write clearly and succinctly in a variety of communication settings and styles
Strong customer service orientation
Ability to troubleshoot and respond to employee inquiries by telephone or email
Strong attention to detail and ability to maintain accuracy in a fast-paced environment
Proficient in Microsoft Office
Experience working in a multi-cultural HR Shared Service Center
SAP or SuccessFactors HR Master Data Experience
SharePoint knowledge or HR Intranet understanding
Experience with Canadian and/or US HR data, business rules, and legislative requirements
Understanding of State/Province pay regulations
Experience utilizing Case Resolution/Tracking Systems
Demonstrated self-motivation, analytical, problem-solving skills, and initiative to achieve desired outcomes
Excellent interpersonal and communication skills; comfortable working with multiple functions and in a multi-tasking, deadline-oriented, team environment
Solution-oriented with demonstrated ability to collaborate and build strong relationships with key stakeholders, peers, and team members
Ability to work as part of a fast-paced, deadline-orientated team within an open-plan corporate office environment
Apply today and a recruiter will be in touch within 24 hou