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Cisco Research Engineer - Talos Escalations (Remote US) in Fulton, Maryland

Location: This position can be fully Remote in the United States.

The Cisco Talos Security Intelligence and Research Group focuses on creating leading threat intelligence. Talos is comprised of expert threat researchers, supported by sophisticated systems, who build threat intelligence products which protect Cisco customers from both known and emerging threats. The team’s expertise spans software development, reverse engineering, vulnerability triage, malware investigation, and intelligence gathering. Talos provides the content and logic for Cisco FirePOWER, Cisco Ironport Anti-Spam, the SenderBase e-mail reputation system (SBRS), the Web reputation system (WBRS), ClamAV and SpamCop.

The Research Engineer - Talos Escalations role is part of the Talos Escalations group and will be responsible for handling blocking issues for our intrusion prevention, anti-virus, email and web security suites. Some of our many solutions you will work with include Cisco FirePOWER, FireAMP, Cisco IronPort Anti-Spam, Outbreak Filters, and the SenderBase (SBRS) / Web reputation system (WBRS).

Role and Responsibilities - In this role you will:

  • Triage internal and external escalations related to security efficacy, coverage, scoring, listing, and reputation determinations made by our security systems.

  • Provide third tier response to intrusion prevention, anti-virus, email and web security issues raised from customer support and other customer-facing teams.

  • Answer emails in ticketing queues and respond to alerts generated by monitoring systems.

  • Contribute to the establishment of procedures and best practices for internal and external use.

  • Work closely with tier four content and engineering teams.

Minimum Qualifications:

  • Bachelors’ degree plus 2 years of related experience, or equivalent experience

  • Solid base knowledge of networking, transport, and application layer protocols, such as IP, TCP, UDP, and HTTP.

  • Strong technical capability with the ability and passion to learn.

  • Extremely strong analytical and problem-solving skills.

  • Excellent communication and collaboration skills, with proven judgment around handling proprietary information.

  • Customer focused, with a strong sense of quality and thoroughness.

  • Strong written and verbal communication skills.

Desired Skills:

  • Knowledge of intrusion and anti-virus detection techniques.

  • Knowledge of spam, virus and phishing techniques.

  • UNIX Experience and familiarity with tools such as dig, traceroute, whois, etc.

  • Strong email knowledge (administration, blocklists, RFCs, reading email headers and understanding SMTP).

  • Solid base knowledge of application layer protocols such as SMTP, POP, IMAP, SIP, and SSL Perl, shell scripting, regular expression and SQL experience.

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference. Yes, our technology changes the way the world works, lives, plays, and learns, but our edge comes from our people. [1] Our People Are The Heart of Cisco

Cisco is proud to be an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. We see inclusion and diversity as essential to fueling the power of connection. Learn about inclusion and collaboration in action at Cisco. [2] Diversity, Inclusion and Collaboration at Cisco

Benefits and Perks

We strive to keep our teams happy and healthy. Many roles have the option to be Remote or Hybrid. Cisco provides competitive pay, excellent medical, dental and vision coverage, 401(k) match, 20 days of paid time off plus holidays, support for parents and paid time to volunteer. View the benefits overview. [3] Benefits and Perks - Cisco

Join us! #WeAreCisco

#LI-Remote

#CiscoSecureEng23

References

Visible links

  1. https://players.brightcove.net/1384193102001/4J1gMC8ie_default/index.html?videoId=6049176348001

  2. https://www.cisco.com/c/en/us/about/inclusion-diversity.html?dtid=osscdc000283

  3. https://www.cisco.com/c/en/us/about/careers/we-are-cisco/benefits-and-perks.html

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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