Dollar General FIELD-BASED FACILITY MAINTENANCE, SR MGR-Texas in GOODLETTSVILLE, Tennessee
Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Dollar General operated 17,266 stores in 46 states as of February 26, 2021. Learn more about Dollar General at www.dollargeneral.com.
§ Provide strategic thought leadership and tactical execution for capital projects within assigned operating division
o Prioritize divisional operating needs to develop multi-year capital strategy with a focus on driving sales, reducing expense, and addressing core maintenance needs
o Identify, plan, and execute 100 – 125 capital projects annually including HVAC replacements, parking lot replacements, exterior LED retrofits, scissor/roll down gates, dumpster enclosures, etc…
o Drive spend efficiency through leveraging technical expertise in the development of processes for bid review, standardized SOWs, change order management, and real-time reporting.
o Participate in the development of zero based capital budgets annually and re-forecast periodically
o Responsible for executing appropriate spend practices and adhering to financial obligations in the management of $2M+ annually in capital.
§ Provide strategic thought leadership and tactical execution of the facility care standards for scheduled services within assigned operating division
o In partnership with facility maintenance and operational leadership, develop processes to execute scheduled maintenance services per Dollar General’s facility care standards (22,000 – 25,000 lawn care service annually, 1,200 – 1,300 fire extinguisher inspections annually, 9,000 – 11,000 HVAC/R preventative maintenance services annually, etc…)
o Serve as thought leader to contribute, plan, and execute innovative strategies and tactics to improve service delivery and reduce overall expense associated with scheduled services.
o Oversee vendor management including sourcing, KPI performance, quality control, administrative compliance, and issue escalation/resolution
o Participate in the development of zero based expense budgets annually and re-forecast periodically
o Responsible for executing appropriate spend practices and adhering to financial obligations in the management of $5M+ annually in expense costs.
o Ensure vendors adhere to all Dollar General internal requirements in addition to local/state/federal law
§ Drive vendor sourcing decisions and manage on-going vendor performance within assigned operating division (for assigned trades)
o Implement practices to source and on-board vendor partners under the most cost effective model possible while constantly focusing on service delivery standards
o Develop practices to measure vendor performance and drive accountability including KPI metrics / reporting, periodic quality control follow ups, and issue escalation/resolution
o Develop administrative processes to ensure appropriate cost control / billing practices and insurance requirements are satisfied.
§ Build productive and collaborative relationships with regional operation leadership in order to supplement the SSC’s reactive repair call center (as needed) in response to day-to-day execution of the Dollar General facility care standard. 24/7 availability may be required.
§ Provide strategic leadership and tactical support in the event of a major disaster event or emergency situation in assigned operating division
o Partner with broader store facilities maintenance team to formulate and execute disaster recovery plan including pre-event planning (if possible), post-event vendor response, restoration scope of work(s), on-site project management, and financial oversight
o Must be available for emergency response upon little to no prior warning which may include last minute travel
§ Exceptional problem solving skills (quantitative, analytical, technical, and strategic)
§ Advance facility maintenance / construction technical expertise
§ Exceptional Financial skills
§ Strong vendor development / management skills
§ Relevant experience with a high-growth, multi-unit retailer
§ Ability to communicate effectively at all levels – Senior Executives, Organization, External
§ Unbridled commitment to customer service
§ Strong Project & Team Management skills
§ Ability to work with multiple priorities
§ Ability to foster positive and productive cross functional partnerships
§ Ability to create complex analyses and presentations using Excel, Word, Power Point, MS Project, etc.
§ Ability to simplify complex analysis that delivers comprehensive understanding and actionable recommendations
Work Experience &/or Education:
Bachelor’s degree required. Master’s in construction management, facilities maintenance, engineering preferred, or demonstrable equivalent experience. At least 10+ years of management experience in field based facilities maintenance for a Fortune 500 company.
Requisition ID: 2021-237050
Street: 100 MISSION RDG
External Company URL: http://www.dollargeneral.com