Office Support, Dental Clinic

Job ID 1676 May 8, 2024

Department: Dental Auxiliary

Employee Group:https://www.grcc.edu/faculty-staff/human-resources/employee-groups-resources/employee-groups/apss

Schedule: Part Time, 15 hours per week, 38 weeks per year, nonexempt Monday, Wednesday, 4:00 PM - 9:00 PM; some Friday hours preferred; other hours to be determined with supervisor. Must be able to work flexible hours as needed.

Compensation: $17.20 / hour

Benefits: Part-time

Reports to: Program Director, Dental Auxiliary Programs

Posting Closes: Open until filled

SUMMARY

This position serves as the receptionist for GRCC's busy dental hygiene clinic, requiring a high degree of professionalism and ability to work effectively with the general public, students, faculty and staff.

ESSENTIAL FUNCTIONS

• Greeting and checking patients in as they arrive for their appointments. • Answering telephone calls from the public and editing or creating appointments as requested • Scheduling and confirming clinic patients for upcoming appointments • Collecting fees, and preparing accurate deposits to ensure successful operation of the clinic • Working with dental hygiene students as they assist in the dental office • Maintaining the office, supply room, and reception area, and securing all locked areas at the end of the shift • Contribute to a positive and professional work environment, by presenting a positive and professional image • Project a professional image including punctuality, dependability and maintain a good attendance record. • Primary responsible for smooth flow of office operations from start to finish • Excellent organizational skills, ability to remain focused on tasks in a busy office environment • Willingness and ability to learn college-wide systems such as; Gmail, Google docs, and timesheets, and dental office software programs • Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position. • Performs other related duties as assigned.

JOB SPECIFICATIONS

Education Credentials

• Associate's degree or comparable combination of relevant education and experience

Work Experience

• One year of office experience preferred • Experience communicating and working effectively with a diverse population preferred • Dental office/dental software experience preferred • Demonstrated computer skills and experience with Microsoft Office required

NEXT STEPS / APPLICATION PROCESS

• Please fill out an application athttps://www.grcc.edu/jobs. Submit a cover letter and resume. The opportunity to apply for this position will close at the end of the day on the close date referenced at the top of this job posting. • Predictive Index Assessment (behavioral & cognitive) REQUIRED: In order to have your application considered, you must complete the assessments: https://assessment.predictiveindex.com/bo/8MMT/Support_Professional

HIRING PROCESS

GRCC uses an Evidence Based Selection Process, where we make data driven hiring decisions to help mitigate bias throughout the hiring process. As part of this process, candidates will participate in assessments (cognitive and behavioral), reference checks and interviews.

NONDISCRIMINATION STATEMENT

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genet