About CWS

Imagine waking up every morning with the chance to change someone's life. Imagine knowing your efforts will benefit both your career and our neighbors around the world. At CWS, our team knows they are making a difference every day. Whether you're in our U.S.-based offices supporting refugees, asylees or unaccompanied children ... implementing hygiene initiatives in Cambodia or rebuilding projects in Central America ... or even connecting remotely from your home on fundraising campaigns, grant reports, or critical communications - you have the opportunity to work towards a world where everyone has food, a voice and a safe place to call home.

Purpose

The Community & Volunteer Engagement Program Officer will support the implementation of the local CWS programming through community outreach and stakeholder engagement activities. The position is responsible for connecting with community organizations that work with, and support, refugees, asylum seekers, unaccompanied minors and other immigrant populations. The Community & Volunteer Engagement Program Officer conducts outreach to churches, mosques, community centers, service providers and other entities to foster engaged relationships that advance CWS's mission. The Community & Volunteer Program Officer connects with and engages a broad range of individuals, local groups, educational institutions, church congregations, and other community-based organizations for the purposes of engaging the local community and soliciting volunteers and donations.

The position is also responsible for gathering information and resources available to specific client populations (e.g., Ukrainians and Afghans) and creating written informational packets for newcomers to Harrisburg. Lastly, the position will help coordinate CWS Harrisburg's outreach efforts through its social media and digital presence.

Responsibilities

• In collaboration with the Office Director, serve as lead for community engagement activities; support the Office Director with planning and implementing engagement events.
• Create and implement an effective local community engagement strategy for the benefit of the community and CWS clients. Community engagement includes general support of CWS mission and clients, outreach for volunteers, in-kind donations, and co-sponsorship of IRC clients by community-based groups, including but not limited to businesses, universities, civic and faith-based organizations.
• Create and maintain a tracking system for tracking volunteer hours and donations. Maintain accurate and up-to-date tracking documentation. Assist with reporting volunteer and donations records for grant reports, newsletters, and other publications; Ensure timely and accurate compliance with all reporting requirements.
• Recruit, onboard, and train volunteers; collaborate with direct service staff in coordinating the placement and activities of volunteers and the distribution of donations; supervise and coordinate volunteers in all donations-related activities, including the coordination of appreciation events.
• Develop and facilitate group volunteer and donation events and opportunities to leverage community interest including solicitation, distribution, valuation, and tracking of in-kind donations, ensuring appropriate documentation and maintaining up-to-date records.
• Assist with the planning and facilitation of events, including open houses, World Refugee Day events, fundraising galas, film festivals, and other community engagement events.
• Maintain and strengthen strategic partnerships with local community organizations and stakeholders. Speak to community groups, congregations, and other organizations about the work of CWS.
• Coordinate local social media pages, including updating the website, Facebook, and Instagram accounts; assist with creating and distributing donor newsletters.
• Other related duties as assigned.

Qualifications

E ucation and Experience:

• Bachelor's degree or equivalent professional experience required.
• 2+ years' experience coordinating volunteers and donations.

Other Skills:

• Experience speaking to community groups and large audiences.
• Exceptional organizational and time management skills are required.
• Excellent written and verbal communication skills are essential.
• Strong relationship building, diplomacy, and networking skills; ability to effectively build internal and external relationships.
• Demonstrated success working and communicating effectively in a multi-cultural environment.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Self-direction and initiative, when needed, to take the lead and to follow through to completion.
• The successful candidate must be computer literate, with proficiency in MS Office Suite (Word and Excel) and internet applications.
• Commitment to diversity, equity, and inclusion and willingness to support CWS' Platform on Racial Justice as a CWS employee required.

Benefits

CWS offers a competitive benefits package that includes: - 403 (b) Retirement Plan - Medical, Dental and Vision Insurance - Generous Paid Time Off (21 Paid Days Off; 27 Days after 2 Years) - 14 Official Holidays - Sick Time Off (12 Accrued annually) - Life Insurance and AD&D - Long Term and Short-Term Disability - Employee Assistance Program (EAP) - Health Savings Account - Flexible Spending Accounts - Commuter Benefits