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Fiserv Sales Engineer in Harrisburg, Pennsylvania

What does a successful Sales Engineer do at Fiserv?

Sales Engineering is charged with providing subject matter and technical expertise in sales opportunities to facilitate the discovery and capture of business needs and opportunities, to develop and analyze solutions, and to engender confidence and credibility through presentation and direct interaction. The position is in support of Fiserv’s Enterprise Performance Management product portfolio, specifically Prologue.

What you will do:

  • Work closely with the Sales team to provide full assistance in support of the successful achievement of sales targets while adhering to cost of sales objectives.

  • Illustrate the value of the Enterprise Performance Management product portfolio to prospects in a compelling manner.

  • Responsible for aligning the Enterprise Performance Management product portfolio capabilities (products and services) with client business requirements through a professional and ethical business approach which endorses Fiserv’s values.

  • Participate in the development & completion of submitted RFI/RFP documents, bid coordination, prospect qualification, discovery and requirements gathering, product demonstrations, technical discussions, and design solution proposals.

  • Promote and support sales opportunities into existing Fiserv accounts and help to ensure that customers are successful in their objectives and remain referenceable for Fiserv.

  • Adhere to solution selling techniques in line with the Fiserv Way of Selling tools and methods.

  • Represent Fiserv at Trade Show events and conferences to increase brand and solution visibility (company booth, panel discussions, industry speaker, etc.).

  • Develop credibility and confidence with prospects through the sales lifecycle through the demonstration of expertise and strong engagement skills.

  • Coordinate with Product Management and Development to ensure that the necessary environments and the most current demonstrable product release is available for use.

  • Develop demonstration strategies to promote strategic features and capitalize on customer and market driven value propositions.

  • Responsible for staying abreast of product roadmap and maintaining ability to effectively communicate roadmap to prospects and clients in support of business opportunities .

  • Responsible for understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, etc.

  • Responsible for staying current on competitive analyses and understanding differentiators between the company and its competitors.

  • Responsible for providing feedback from the market to Product Management and Development regarding products including identification of gaps between product functionality and market/customer demands.

What you will need to have:

  • Minimum of 7 years’ experience with financial institutions or technology vendors servicing financial institutions (e.g. - wholesale banking, investment management and brokerage services along with related Software experience) with a focus on accounting and performance management.

  • Possesses at least 3-5 years’ experience in sales, pre-sales or implementation of software solutions, ideally in a similar solution area.

  • Experience with commercially available off-the-shelf reconciliation software is preferred.

  • Experience indicating an understanding of / or ability to quickly acquire in depth knowledge of multiple product lines in support of the responsibilities above.

  • Experience indicating ability as an independent problem solver able to solve problems without precedents or guidelines.

  • Proven ability to understand and effectively communicate with multiple functional groups.

  • Experience indicating an understanding of /or ability to quickly acquire in depth understanding of relevant Risk & Compliance markets.

  • Bachelor’s Degree in business, accounting, finance, and/or related field or equivalent experience.

  • Travel: 50%