At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

At Pitney Bowes, we do the right thing, the right way.

As a CMMS Administrator for Pitney Bowes, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

The CMMS Administrator with our Global E-Commerce Network Reliability & Maintenance division is responsible for the overall asset management, work planning, and spare part inventory using MPulse 9 software at a region/node of North American facilities. This position is responsible for training new MPulse 9 Administrators at a regional level; maintaining parts/asset data accuracy and equipment hierarchy in the MPulse 9 system; and rolling out standard workflows for work requests, preventive maintenance programs, project requests, and inspections. This is a remote position with ideal candidate residing within the Eastern Region.

Pay range is $65K to $72K / year*

With the actual pay dependent on your skills and experience as they relate to the job requirements.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

You are:

• Autonomous, high performing, team driven, and have a keen sense for customer service and client relationship building.

• Have a proven background in electro-mechanics troubleshooting, repairing, and performing preventative maintenance on machines and equipment.

• Are passionate about client success.

• Collaborative team player who isn’t afraid to think outside the box to provide solutions.

You will:

• Measure and publish physical inventory metrics to the management team; interpret data, troubleshoot process, and make recommendations based on findings.

• Develop and maintain accuracy of equipment metadata by regularly collecting and inputting information, such as manufacturer, model, serial number, and system structure information.

• Develop and maintain accuracy of Work Order related information to include User Setup, Employees, Shifts, Crews, and Supervisors data.

• Add Equipment to PM Plans, Schedules, and Work Packages and define scheduled due dates or initial meter points of system generated WOs.

• Develop and maintain FC specific PM Plans, Schedules, Routes, and Work Packages

• Support management in the review of WO Data accuracy such as; Equipment on WOs, Booked Hours (Employee and Vendors), parts usage, WO type, closing codes and WO Comments.

• Support management in the scheduling and assigning of work. Manage work orders in the system, ensure proper creation, planning, update and closure of work orders.

• Develop and maintain accuracy of spare parts metadata by regularly collecting and inputting information, such as; supplier, catalog number, min/max quantities, pricing, manufacturer, and part numbers.

• Drive materials management process in the facilities’ store, including but not limited to:

• Create and or Generate Requisitions, POs, PO Receipts (MPulse 9 & Oracle)

• Develop and maintain the 5s of the stores.

• Work with facilities team to develop and maintain lists of critical spares

• Audit materials management process with regularly scheduled cycle counts

• Support management with data to implement corrective action as discovered in cycle counts, KPIs or other MPulse 9 data.

• Work with facilities’ teams to reduce costs and improve parts quality

• Works with corporate MPulse 9 Business Analysts to roll out new functionality, standard object coding scheme, Preventive Maintenance (PM) procedures and scheduling; and MPulse reports.

• Provides software trainings to end users and new MPulse 9 Administrators; serves as liaison for problem solving and escalation.

• Coach and educate staff on the MPulse functions and best practices for performing tasks. Serves as Tier 1 MPulse support for the Network Reliability & Maintenance (NRM) team

Your background:

As a CMMS Administrator, you have:

• Strong organizational skills in order to manage multiple resources, exercise good effective time management and prioritizing skills and meet critical deadlines on tasks, commitments, and reporting.

• Ability to work a flexible schedule to include evenings/weekends/holidays required.

• Travel up to 50% is required.

• An AA degree (or professional training) in Business Administration, Information Systems, Computer Science, Engineering or related field of study is preferred.

• 3+ years’ experience working with enterprise software and an understanding of standard work process preferred.

• Complete familiarity within a Windows environment to include Microsoft Office (Outlook, Word, Excel) and Microsoft Projects software preferred.

• 3+ years’ experience planning, scheduling and auditing overall facilities/maintenance activities.

• Experience working with enterprise asset management software suit to include MPulse 9 preferred.

• 2+ years’ data analysis experience in the facilities maintenance program, specifically in asset management and spare part optimization.

• User training experience is desired.

• Self-driven, organized and be able to work in a fast-paced team environment.

• Outstanding written and verbal English communication skills.

Our Team:

Global E-Commerce (GEC)

The GEC team is dedicated to transforming the consumer experience. We develop next generation digital commerce, fulfillment, and shipping & return solutions that create meaningful connections with consumers and measurable value for our merchant brands. Our end-to-end suite of omnichannel solutions seamlessly integrates digital and physical commerce. That means new advantages across the customer journey, like actionable data at every touchpoint, a truly unified brand experience and unique engagement opportunities. All to give you a competitive edge in the ever-changing world of global commerce .

We will:

• Provide the opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally (PB Live Well (https://careers.pitneybowes.com/global/en/pb-live-well) )

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link. 

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.