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Quadient Professional Services Project Manager in Hartford, Connecticut

Connect with Quadient

Quadient is a global leader in customer communication solutions. With over 100 years’ of experience and still going strong, we aim to be the driving force behind the world’s most meaningful customer experiences. Our success in delivering innovation and business growth is inspired by the connections our people create every day, with our clients and each other. It’s these connections that make Quadient such an exceptional place to grow your career – and help our future-focused team lead the way.

This position is responsible for Managing medium to large enterprise remote product installations. This includes identifying project objectives, creating a project that identifies the necessary tasks, establishing a timeline, and coordinating with the project stakeholders to ensure projects get completed in a timely manner. The ideal candidate will be someone who is self-driven, technically competent, detail-oriented, and possesses good communication skills.

Your role in our future

  • Work directly with customers in creating project implementation schedules by assessing customer readiness, collect preferred installation timing, and engaging with the operations teams to verify product availability

  • Drive installation/service delivery commitments to the customer

  • Maintain accurate documentation of project status within the project tracking tool

  • Interact with management, service teams, and professionals within the department and other parts of the organization

  • Gain an understanding of product functionality so that you can answer customer questions related to the product being installed

  • Provide effective communication of the schedule to all customers, including delays, early arrivals, or issue resolution plans

  • Create a Project Plan Timeline that includes tasks, due dates and assignments covering key activities for each project.

  • Develop a background understanding of projects in your portfolio by reviewing documents that includes sales contracts, floorplans, and engaging with Account Executives

  • Responsible for resolving issues that arise within the project including but not limited to Scope creep, resource availability, expectation misalignment within the project from the End User, Reseller, Pre-Sales team or Pro Svc’s Team.

Your profile

  • AS degree, or equivalent certifications or experience, in Project Management or related area

  • Excellent communication and interpersonal skills

  • Strong organizational and multitasking skills

  • Knowledgeable in Microsoft Word, Excel, PowerPoint

  • Experience working in a team-oriented, collaborative environment

Knowledge gaps can be filled. Even if you don’t satisfy every single requirement or meet every qualification listed, we still want to hear from you.

Turn your passion into performance. Apply now.

This position has a salary range of:

$70,000.00 - $105,000.00

Quadient, Inc. has standard ranges for all U.S. - based roles, based on function, level, and scope, which are benchmarked against companies of similar size and growth-stage. To provide greater transparency to candidates, we share these targets on all job postings . Final salary offers are determined by multiple factors, which may include (but are not limited to) geographic location and candidate experience and expertise. As such, they may vary from the ranges listed.

Rewards & Benefits

Flexible Work : Embrace a hybrid work model blending office and remote setup for a balanced lifestyle.

Endless Learning: Access global opportunities for growth through our 24/7 online learning platform.

Inclusive Community: Join diverse communities and engage in our Philanthropy program.

Comprehensive Rewards: Enjoy competitive Total Rewards covering wellness, work/life balance, and more, including a generous referral scheme.

Caring for Wellbeing : Access our complimentary employee assistance program for mental health support.

Be yourself at Quadient

Our values define how we work as a team: Empowerment, Passion, Inspiration and Community. They inspire us to be EPIC. Together. What makes Quadient different is how different we all are. We’re a team of individuals with one goal but many perspectives. When you connect with Quadient, you become part of a community that cares - in a culture which embraces difference and values every voice.

We will consider any reasonable modifications to the interview process. If you require any assistance with the application process, please email us at careers@quadient.com

Quadient is an Equal Employment Opportunity Employer*: We believe that diversity brings benefits to our customers, our business, and our people so we are committed to being an inclusive employer. We encourage applications from all suitable applicants, regardless of background. We firmly believe in zero discrimination in employment on any basis, including gender, race, ethnicity, religion or belief, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, veteran status, and any other protected characteristics.

*This includes being an Affirmative Action Employer in the United States.

People. Connected.

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