JOB TITLE:  EHR Specialist- Credible Focus

LOCATION:  Bay Area, Hybrid

Who are we?

Horizon Services, Inc. (HSI) is a nonprofit established in 1974 with the goal of reducing substance use related challenges for people from all walks of life, including those from some of the most disenfranchised and marginalized communities. We practice our values of Integrity, Respect, Diversity, and Quality to provide residential treatment, withdrawal management, and sobering programs to support the well-being of women, men, youth, LGBTQ, and BIPOC clients to live healthy, fulfilling and constructive lives. HSI is an inclusive workplace and a learning community where our collective experiences enrich each other’s growth.

How can you make a difference in people’s lives?

At Horizon Services, provides alcohol, drug, and mental health related services to adults and adolescents. We leverage technology to enhance care delivery and improve patient outcomes. We are on the lookout for a skilled EHR Specialist with a strong background in Credible, ready to spearhead the development of custom forms and reports, ensuring our Electronic Health Records (EHR) system operates flawlessly and supports our mission of providing exceptional care.

What will make you successful in this role?

Responsibilities:

• Lead the design and development of custom forms and reports within the Credible EHR system, ensuring they meet clinical needs and enhance operational efficiency.

• Collaborate closely with clinical, compliance and direct support staff to identify requirements for EHR customization, focusing on optimizing patient data collection and reporting.

• Perform thorough testing of new forms and reports, ensuring accuracy and compliance with clinical workflows before full-scale deployment.

• Offer ongoing support and training to EHR users, empowering them with the knowledge and skills to utilize the system effectively, with an emphasis on newly developed forms and reports.

• Troubleshoot and resolve issues related to form and report functionalities, ensuring minimal disruption to clinical operations.

• Keep abreast of updates and enhancements to the Credible platform, evaluating and implementing new features to support organizational goals.

• Ensure that all EHR customizations and data handling processes comply with HIPAA and other relevant healthcare regulations, maintaining the highest standards of privacy and security.

• Foster a culture of continuous improvement by soliciting user feedback and identifying opportunities to enhance the EHR system’s functionality and user experience.

• Document technical specifications, change logs, and user guides for custom forms and reports, ensuring clear communication and easy reference for end-users and IT staff.

  What else is required?

• Bachelor's degree in Health Informatics, Computer Science, Information Technology, or a related field. 

• Minimum of 2 years of hands-on experience with the Credible EHR platform, particularly in form and report development. 

• Understanding of mental health clinical workflows and documentation requirements. 

• Strong analytical skills with a keen attention to detail, particularly in data collection and report generation. 

• Proven ability to communicate complex technical information to non-technical users in a clear and concise manner. 

• Experience in conducting user training sessions and creating user-friendly training materials. 

• Excellent problem-solving skills, with a track record of effectively diagnosing and resolving technical issues. 

• Knowledge of healthcare regulations, including HIPAA, and best practices for data security and privacy within EHR systems. 

  Compensation and Benefits

  We are proud to offer a comprehensive benefits package to all full-time and part-time employees over 20 hours per week.

• 100% of medical, dental, Life and LTD for the employee and 50% for any dependents medical and dental coverage

• PTO and Holiday pay.

• Retirement benefits after 6 months of service.

• Training and CEU opportunities.

• And of course, the opportunity to meaningfully contribute to a team of mindful, caring and passionate people at work every day!

  Salary:  $ 36.00  Available for a full-time position.

                                  Horizon Services, Inc. Is an Equal Opportunity Employer.

   

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