Aha! Roadmaps Administrator - Remote

6-12 month contract

Responsibilities:

1. User Management:
• Create and manage user accounts and permissions.
• Ensure that users have the appropriate access levels based on their roles.
• Train new users on how to use Aha! Roadmaps effectively.
2. Customization and Configuration:
• Customize Aha! Roadmaps to fit the organization's specific needs.
• Configure custom fields, workflows, templates, and views.
• Set up and maintain product hierarchies, portfolios, and workspaces.
3. Integration Management:
• Set up and manage integrations with other tools such as Jira, Slack, Azure DevOps, and more.
• Ensure data syncs correctly between Aha! Roadmaps and integrated tools.
• Troubleshoot and resolve any integration issues.
4. Data Management:
• Maintain the integrity and accuracy of data within Aha! Roadmaps.
• Import and export data as needed.
• Archive old projects and clean up outdated information.
5. Support and Troubleshooting:
• Provide support to users and answer any questions related to Aha! Roadmaps.
• Troubleshoot and resolve any issues that users encounter.
• Liaise with Aha! support if technical issues arise that cannot be resolved internally.
6. Reporting and Analytics:
• Generate and distribute reports and dashboards to stakeholders.
• Analyze data to provide insights into product performance and team productivity.
• Configure and manage custom reports to meet the organization's needs.
7. Best Practices and Governance:
• Establish and enforce best practices for using Aha! Roadmaps.
• Develop and maintain documentation, including user guides and training materials.
• Conduct regular audits to ensure compliance with internal processes and standards.
8. Roadmap and Release Planning:
• Assist product managers with roadmap creation and maintenance.
• Ensure that roadmaps are up-to-date and accurately reflect current plans.
• Help track progress on releases, features, and initiatives.
9. Training and Onboarding:
• Conduct training sessions and workshops for new and existing users.
• Create and update training materials and documentation.
• Ensure users are aware of new features and updates to the software.
10. Stakeholder Communication:
• Act as a liaison between product teams and other stakeholders.
• Communicate updates, changes, and best practices to the user community.
• Gather feedback from users to improve the utilization of Aha! Roadmaps.

Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace.

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Company Profile:

Beacon Hill Technologies, a premier National Information Technology Staffing Group, provides world class technology talent across all industries utilizing a complete suite of staffing services. Beacon Hill Technologies' dedicated team of recruiting and staffing experts consistently delivers quality IT professionals to solve our customers' technical and business needs.

Beacon Hill Technologies covers a broad spectrum of IT positions, including Project Management and Business Analysis, Programming/Development, Database, Infrastructure, Quality Assurance, Production/Support and ERP roles.

Learn more about Beacon Hill Staffing Group and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting www.beaconhillstaffing.com .

We look forward to working with you.

Beacon Hill. Employing the Future (TM)