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Google Account Strategist, Google Customer Solutions (English, Vietnamese) in Ho Chi Minh City, Vietnam

Minimum qualifications:

  • Bachelor of Science degree in Management and Technology, or equivalent practical experience.

  • 3 years of experience in sales, media, advertising, e-commerce, or search.

Preferred qualifications:

  • Experience with Google Ads and YouTube account management, managing advertising and/or media campaigns.

  • Ability to conduct necessary business communications in English professionally and fluently (written and spoken).

  • Ability to drive results in a multinational matrixed organization. Ability to multitask; with experience managing multiple accounts simultaneously while paying attention to detail.

  • Ability to thrive in a rapidly changing environment with excellent problem-solving, creative thinking and analytical skills. Ability to take projects from concept to completion across multiple subject matter areas (e.g. tech, media, apps).

  • Display initiative and independence in managing pilot projects with minimal supervision.

Businesses that partner with Google come in all shapes, sizes and market caps, and no one Google advertising solution works for all. Your knowledge of online media combined with your communication skills and analytical abilities shapes how new and existing businesses grow. Using your relationship-building skills, you provide Google-caliber client service, research and market analysis. You anticipate how decisions are made, persistently explore and uncover the business needs of Google's key clients and understand how our range of product offerings can grow their business. Working with them, you set the vision and the strategy for how their advertising can reach thousands of users.

As an Account Strategist, you'll provide clients with consultancy services, help advertisers grow their business and maximize their returns through a combination of one-to-one and scalable outreach or support. You'll work in partnership with key advertisers to understand their strategies and increase their knowledge of Google advertising solutions, as well as to provide them with tactical implementation and maintenance support of their Google Ads accounts.

#LI-DNI

Google Customer Solutions (GCS) sales teams are trusted advisors and competitive sellers who maintain a relentless focus on customer success by bringing the best Google has to offer to small- and medium-sized businesses (SMBs), which are the backbone of our communities. As a member of our team, you’ll have the opportunity to work with company owners and make a real difference in their businesses by helping them grow. Together, we help shape the future of innovation for customers, partners, and sellers...and we have fun doing it.

  • Manage a portfolio of businesses by understanding growth drivers, identifying opportunities for growth, managing risks, and building quarterly plans for achievements.

  • Drive customer growth by delivering outstanding customer sales experience and achieving customer business and marketing objectives.

  • Own the sales process, by driving customer outreach, sales pitches, solution implementation, and performance evaluation.

  • Work towards quarterly business and product growth goals.

Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.

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