So, what's the role all about?

The primary focus of a Deal Desk Analyst will be to help structure profitable and compliant transactions that address the needs of a diverse set of internal corporate customers, maximize NICE's revenue, and increase the effectiveness and productivity of NICE's sales force. This role will act in a fiduciary capacity in managing first line approvals for the deal approval process. This will be accomplished by discussing deals with the sales teams to identify Customers' critical business issues and assist in structuring transactions that meet both NICE's requirements and the Customers' needs.

How will you make an impact?
Maintain awareness of all new sales deals and addendums being contracted.
Analyze and maintain current customer renewal dates.
Understand product pricing and billing models and the related revenue generated from each.
Perform analysis on current customer software products, services and telecom usage.
Perform analysis on customer and product profitability.
Understand any direct product costs.


Have you got what it takes?
Bachelor's Degree in Finance, Business Management, or related field or equivalent work experience required.
5 years related experience
Knowledge of Excel (including pivot table), Access and SQL
Demonstrated knowledge of financial analysis and financial modeling
Ability to work under pressure of multiple projects and deadlines
Ability to effectively prioritize workload and manage changes in direction of the company
Ability to develop, interpret and apply required policies and procedures
Ability to work in a team environment
Experience working with sales operations, and direct sales teams
Experience working directly with customers
Experience working with CPQ/Salesforce


You will have an advantage if you also have:
Intermediate skill level in Microsoft Word, Outlook, PowerPoint, and Visio


What's in it for you?

Join an ever-growing, market disrupting, global company where the teams - comprised of the best of the best - work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

Requisition ID: 4157Reporting into: Deal Desk Analyst
Role Type: Individual Contributor


Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity