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John Wiley & Sons Inc. Senior Account Manager in Hoboken, New Jersey

Job location: Remote United States

Company: Wiley

About the role:

Wiley's Corporate Sales team, Health Sciences helps pharmaceutical and medical equipment companies grow, by providing them with digital content, reach and technology. The team is part of the Corporate Solutions unit, and our services include online advertising, sponsored publications, educational websites and webinars, all based on the reach and authority of Wiley's scientific journal portfolio and society network.

Based on a growing demand for global educational programs from both health care professionals and pharma sponsors, we have further expanding our health sciences solutions. To quickly respond to the changes in the market, we have formed a new multi-disciplinary business unit to dedicate its time, knowledge and skills solely on developing new business in the Independent Medical Education (IME) space.

We are looking for a new Senior Account Manager to join our existing sales team consisting of 3 experienced Sr. Account Managers to look after accounts in the US & EMEA. The target customers sit mainly in Pharma Medical Affairs. Products and services include digital events, educational knowledge hubs, CME and commercial supplements.

How you will make an impact:

  • Maintains regular contact with a defined "direct" (non-agency) client base in order to understand the client's medical educational objectives.
  • Uses a consultative selling approach to suggest appropriate solutions.
  • Acquires new customers, builds, and maintains strong business relationships.
  • Works with the Wiley Marketing, Project, and Editorial teams to understand the client's strategies and future direction.
  • Takes this intelligence and uses it to form strategic proposals to their clients.
  • Acts as a primary point of contact at Wiley for their assigned accounts and clients.
  • Builds an account strategy for their assigned accounts, in conjunction with Wiley's Global Account Planning initiative.
  • Participate as a member of one or more "Global Account Teams" focused on identifying opportunities for a defined list of key accounts.
  • Contribute to the weekly Teams meetings - the US/EMEA sales team consists of 3 other Senior Account Managers and 1 Medical Education Grants Manager.

Desired Skills:

  • 4-5 years experience selling medical educational solutions to the pharmaceutical and medical device industry.
  • Knowledge of medical education solutions for the pharmaceutical/medical device industry.
  • Understanding and direct experience with key clients in the market; their needs, purchasing processes and trends.
  • An enthusiasm for a sales role that will require the Senior Account Manager to develop customized and creative solutions for their clients. "Transactional sales" is only a very small part of this role.
  • Problem solving ability to manage an often complex sales process that will vary with each customer.
  • Sales oriented mindset in order to achieve financial targets.
  • Ability to work in cross-functional groups, including Project Management, Sales, Editorial and Marketing.

About Wiley:

Enabling Discovery, Powering Education, Shaping Workforces.

We clear the way for seekers of knowledge: illuminating the path forward for research and education, tearing down barriers to society's advancement, and giving seekers the help they need to turn their steps into strides.

Wiley may have been founded over two centuries ago, but our secret to success remains the same: our people. We are willing to challenge the status quo, move the needle, and be innovative. Wiley's headquarters are located in Hoboken, New Jersey, with operations across the globe in more than 40 countries.

When applying, please attach your resume/CV to be considered.

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#LI-REMOTE

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual’s status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

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