Business Intelligence Solution Architect

Overview

• The BI Architect will play a key role in developing and leading the BI product platforms such as SAP Business Objects v.4.3, Crystal Reports v.2020, Salesforce Tableau v.2022, AWS Quicksight, Google Analytics v.4, Alteryx v.2021.

• This position will be responsible for formulating, preparing, and implementing product initiatives and action plans as well as monitoring and handling the performance of assigned products throughout the product life cycle.

• This individual will identify, prioritize, and design new products or enhancements in support of the Product Value Proposition and Guardian’s bold growth goals.

• Building and maintaining strong partnerships with Business clients, Finance, Compliance, Marketing, and IT.

You Will:

• Proactive analysis of BI infrastructures capacity and performance

• System maintenance, backups, hardware and software upgrades and BI infrastructures performance tuning.

• Creating and maintaining the Application Usage Reports for Management, Business & Administrators.

• Responsible for installations of Service Packages/Patching with the new feature’s additions and testing of all BI environments.

• Developing automated solutions to reduce/retire manual activity overhead for the operational teams.

• Conduct Reports performance tuning and Production Support

• Maintain user assess and unmet customer needs to identify areas of opportunity for differentiated product or service enhancements to meet customer expectations and achieve growth for Guardian.

• Translate consumer insights into useful strategies and initiatives.

• Implement programs and initiatives in support of improving satisfaction with Guardian for all key constituents.

• Ensure appropriate product training and positioning is developed to educate business and other collaborators.

BI Tools /SME

• In partnership with Business groups, conduct PoC and PoE to evaluate the effectiveness of product features and performance.

• Tackle service, systems and claim issues and work with our partners to resolve.

• Work with competitive intelligence to perform regular and comprehensive competitive analysis, using all available data sources.

• Help drives successful positioning of the product set in various communication, presentation, education and training capacities

You Have:

• Must have 6 to 7 years of experience with Salesforce Tableau technology, SQL, Hadoop Data Lake Technology.

• Solid experience in SAP Business Objects & Crystal Reports

• Must have 2+ years of experience in Google Analytics

• Proficient in analyzing data and reporting requirements and underlying database structures.

• Solid command of Tableau RESTFULL API and RESTFULL Web Services

• Excellent hands-on proficiency with AIX, shell scripting, understanding and monitoring Windows servers.

• Experience in using data mart

• Must be customer – focused and strategically maintain relationships and expectations with Business and all other team members.

• Superb communication skills, with shown success achieving results through others.

• Ability to work independently and under pressure; ability to bring clarity to ideas that may appear unclear or ambiguous in concept.

• Strong analytical skills, ability to analyze and communicate information.

• Effective communication skills, including the ability to produce clear supporting documents in Power Point, Excel etc.

• Ability to effectively handle multiple priorities.

• Cultivates a high level of partnership and collaboration between teams, across departments.

• Understands how to communicate effectively; articulates information is a manner that is easily understood.

Education and Experience

• Bachelor’s degree or business equivalent experience required.

• At least 7 years of experience in insurance industry and deep experience in product set

Salary Range

$91,260.00 - $149,925.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

Our Promise

At Guardian, you’ll have the support and flexibility to achieve your professional and personal goals. Through skill-building, leadership development and philanthropic opportunities, we provide opportunities to build communities and grow your career, surrounded by diverse colleagues with high ethical standards.

Inspire Well-Being

As part of Guardian’s Purpose – to inspire well-being – we are committed to offering contemporary, supportive, flexible, and inclusive benefits and resources to our colleagues.

Health Care

• Choice of [high deductible/copay] medical plans* with prescription drugs, including coverage for fertility and transgender inclusive benefits

• Dental plan

• Vision plan

• Health care accounts – flexible spending, health reimbursement, and health savings accounts

• Critical illness insurance

Life and Disability Insurance

• Company-paid Life and Disability insurance plus voluntary supplemental coverage

• Accident insurance

Retirement and Financial

• 401(k) retirement plan with a company match, plus an annual age/service-based Company contribution and an annual profit-sharing contribution, if applicable

• Complimentary 1:1 financial guidance with a licensed Fidelity representative

Time Off and Remote Work

• Flexible work arrangements (part in-person/part remote)

• Unlimited paid time off for most roles plus time off for volunteering, jury duty, voting, and bereavement

• Personal holidays for colleagues to use in recognition of religious, cultural, or civic days

• Paid parental leave and paid family and medical leave policies

Emotional Well-being and Work-Life

• Emotional well-being, mental health, and work/life resources powered by Spring Health

• Wellness programs, including fitness program and equipment reimbursement

• Child, adult, and elder back-up care support through Bright Horizons

• Adoption assistance

• College planning

• Tuition reimbursement

• Student loan assistance

• Commuter benefits in select metropolitan areas

Equity & Inclusion

Opportunities to build inclusive and meaningful connections through involvement in colleague-led affinity groups:

• Employee Resource Groups:

• Colleague Connection Committees

• Community Involvement Committees

A culture that encourages colleagues to bring their authentic selves to work

• Voluntary self-ID

• Pronunciation and phonetic spelling of names

Benefits apply to full-time eligible employees. Interns are not eligible for most Company benefits.

Equal Employment Opportunity

Guardian is an equal opportunity employer. All qualified applicants will be considered for employment without regard to age, race, color, creed, religion, sex, affectional or sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law.

Accommodations

Guardian is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Guardian also provides reasonable accommodations to qualified job applicants (and employees) to accommodate the individual's known limitations related to pregnancy, childbirth, or related medical conditions, unless doing so would create an undue hardship. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact applicant_accommodation@glic.com .

Current Guardian Colleagues: Please apply through the internal Jobs Hub in Workday.

Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a GuardianTM. Learn more about Guardian at guardianlife.com .