Join Our Team as an Operations Manager! If you’re ready to lead, inspire, and drive operational excellence, we want you! As our dedicated Operations Manager in Holyhead, you’ll shape our culture, manage budgets, and ensure top-notch service delivery. Take ownership, coach our team, and be part of our success story.

Your Role

As our business unit continues to grow, we’re on the lookout for a passionate and proven professional to support our bustling Holyhead site. Reporting directly to the General Manager, you’ll have the autonomy to efficiently manage day-to-day operations, ensuring effective budget management, efficiency, and service standards. With a 37.5-hour workweek (Monday to Friday), you’ll take ownership of a dynamic environment where leadership, direction, and guidance drive our success

Your Responsibilities

• Reporting directly to the General Manager. you will manage the day to day operation to ensure effective management of the budget, efficiency and service standards of the total operation.

• Manage all aspects of performance to ensure compliance with agreed KPIs.

• Responsible for Quality, Safety, Health and environment and all legal compliance within the operation.

• Playing a vital role in shaping the culture and approach of the workforce. This will include supporting and developing the team through leading, coaching and communicating – facilitating a focus on business excellence and continuous improvement of operational efficiency and customer service standards.

• Planning, reviewing and communicating operational requirements and changes across departments, so that KPI’s and customer service levels are met.

• Develop and implement new initiatives for continued operational and service improvements.

• Preparation of operational plans within budgets for inspection activities.

Your Skills and Experiences

• Proven management experience of operating within a commercial operation.

• Past operating experience within multi site logistics operations.

• Experience in managing employee relations and customer/trading relations.

• Exposure to operating within a commercial environment sufficient to develop effective customer service and commercial understanding.

• People management and line management experience.

• Working knowledge of Health and Safety and Legal compliance.

Good Reasons to Join

If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing centre. We care for our colleagues (and their immediate family) with our employee assistance programme providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life As proud holders of the Gold Covenant, we are a forces-friendly employer who recognise the skills, expertise and value service leavers bring to our organisation.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.