Clinical Support Staff - Holyoke Outpatient Clinic & Site Floater River Valley Counseling Center ? 303 Beech Street Holyoke, MA Administrative/ClericalFull Time, 40, varying shifts, 8 Req # 8734 RVCC is looking to hire a Clinical Support Staff for our Holyoke Outpatient Clinic who will also serve as a floater for our other sites as needed! River Valley Counseling Center, Inc\'s Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch. We do that by being good stewards of our resources and providing efficient and cost-effective care for all. Job Responsibilities: Provide secretarial and clerical support for the effective operation of the assigned site location To coordinate and schedule appointments or meetings, as requested, for the professional staff To verify client information at the time of visit To organize and maintain accurate files and records and to retrieve files as necessary To answer phone calls promptly and courteously and to take and communicate message accurately To accurately handle correspondence, recordkeeping, database maintenance, and release of information procedures To assist in the care and maintenance of office equipment and supplies and to report equipment malfunctions promptly To assist the Site Director and professional staff with special projects and to perform other duties relative to site operations, as assigned or directed Job Requirements: Education Level - High School Diploma or GED. Years of Experience - 6 months experience in an administrative and computerized office environment required. Skills/Abilities - Bilingual (English/Spanish) preferred. Excellent verbal and written communication skills; interpersonal skills; crisis intervention skills; organizational skills; attention to detail; computer skills; good customer relations skills; knowledge of legal and ethical issues pertaining to the profession Licensing - Must have valid MA Drivers License and reliable vehicle Schedule: Monday-Friday: 8:30 am - 5:00 pm Saturday and evening rotation coverage Salary Range: \$16.50/hr - \$22.50/hr Benefits: Generous time off benefits for eligible positions Excellent and affordable insurance including health, vision, dental and pet insurance Free access to VHS Fitness & Relaxation center Mileage reimbursement 403b match CEU reimbursement up to \$1,000 per year Tuition reimbursement up to \$7,000 per year