We are seeking a highly motivated and skilled Bilingual Customer Service Representative to join our team. In this role, you will be responsible for providing outstanding customer support. Your ability to communicate effectively in both languages will be crucial in ensuring customer satisfaction and resolving inquiries promptly.

Key Responsibilities:

• Address and resolve customer inquiries, complaints, and issues in a professional and timely manner.

• Assist customers with product information, order status, and troubleshooting.

• Maintain accurate and detailed records of customer interactions and transactions.

• Collaborate with team members to improve processes and enhance customer experiences.

• Stay updated on product knowledge and company policies.

Qualifications:

• High school diploma or equivalent; additional education or relevant certifications are a plus.

• Previous customer service experience preferred, but not required.

• Strong communication and problem-solving skills.

• Ability to handle multiple tasks and prioritize effectively.

• Proficient in using computer systems and software applications.

Why Join Us:

• Competitive pay rate of $17 - $19 per hour.

• Opportunities for career growth and advancement.

• Supportive and inclusive work environment.

• Comprehensive training and development programs.

Pay Details: $17.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance