We are looking for a Scientific Support Specialist (F/M) for Polyplus.

Within a team of scientists, you will be involved in our product sales support. Working alongside the product, marketing, and sales team, you'll act as the scientific point of contact for any customer queries.

Grow with us – Your Responsibilities

• Deliver scientific support and expertise to our customers worldwide through emails, phone calls and in-person meetings.

• Identify customer needs and recommend the appropriate products and solutions.

• Make use of your scientific and technical problem-solving skills to improve our customers’ experimental and research results.

• Assist in the on-going technical education of the broader Polyplus organization, our distributors and end-user customers.

• Work collaboratively across the business to act as a scientific resource with the Marketing and sales teams to ensure high customer satisfaction.

• Contribute to the publishing of white papers about case studies and product applications.

• Keep our customer relationship management database up to date.

• Remain up to date on new products, emerging technologies, and novel research areas.

What will convince us

• PhD in Life Sciences or equivalent

• Fluent in English (written and spoken)

• Extensive knowledge of mammalian cell culture.

• Scientific problem-solving ability.

• Experience in a customer service/facing role preferred.

• Must be organized, rigorous and proactive, able to work under minimal supervision and in a team setting.

• Ability to interact effectively with customers and internal teams.

• Communication and interpersonal skills.

What we offerAs a growing global life science company, stock listed on the German DAX and TecDAX, Sartorius offers a wide range of benefits:

• Personal and Professional Development: mentoring, leadership programs, LinkedIn Learning, internal seminar offerings

• Work-life Balance: Remote options, flexible work schedules

• Making an impact right from the start: Comprehensive onboarding, including a virtual online platform – even before joining

• Welcoming Culture: Mutual support, team-spirit and international collaboration; communities on numerous topics such as coaching, agile working and business women network

• Health & Well-Being: Wide section of health and well-being support such as healthcare plans and health assessment services

About Sartorius

Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.

We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.

Join our global team and become part of the solution. We are looking forward to receiving your application. www.sartorius.com/careers

to our Candidate Portal and thank you for your interest in working and growing with us. We look forward to receiving your application. You can check the status anytime in this portal.

Here you will find the best application tips from our HR team.

Information on the application process can also be found in this video and under FAQ & Contact (https://www.sartorius.com/en/company/careers/faq) .

In this brochure (https://www.sartorius.com/resource/static/celum/202114/23_EN_Candidate_Booklet_Digital_web.pdf) you will learn more about us as an employer and your career with us. For further insights, please visit the Sartorius Blog (http://www.sartorius.com/en/company/newsroom/blog) and our career website (http://www.sartorius.com/en/company/careers) .

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