Customer Service Representative

PeopleReady of Jacksonville, FL is now hiring Customer Service Representatives! We are seeking a dedicated and knowledgeable Customer Service Representative to join our team. The ideal candidate will play a pivotal role in providing exceptional service to our valued customers, contributing to our commitment to delivering high-quality printing solutions and fostering long-term client relationships.

Apply today and you could start as soon as this week. 

As a PeopleReady associate you'll benefit from:

• Connections and experience with some of the top companies in your area

• Great benefit package options

• Get matched to jobs quickly  

• Competitive pay and steady schedule

• The ability to see your schedule and track your hours right from our easy-to-use app, JobStack!

Pay Rate:

The pay rate for this job is $18 - $20 / hour.

What you'll be doing as a Customer Service Representative:

• Handling incoming requests from customers via phone, e-mail, occasional walk-in.

• Educating customers about printing, for the purpose of developing and maintaining long-standing relationships.

• Submitting proofs to customers and facilitating corrections or approvals from that customer.

• Entering data for new orders; pulling information and samples on past jobs for reorder.

• Communicating customer desires regarding design, paper, time frame etc.

• Working with outside vendors and subcontractors to obtain quotes and services to fulfill customer requests.

• Filing completed job tickets for organized storage.

• General office duties.

Available shifts:

Shift Timings - 1st Shift (Day)

Job requirements:

• A clear working knowledge of the commercial printing industry, with a minimum 2 years' experience in commercial printing or a related field.

• 1 or more years in a customer service environment and a commitment to customer satisfaction.

• A strong computer aptitude and typing skills with experience in Microsoft Office.

• Ability to communicate clearly and professionally, both verbally and in writing. Applicant should be able to communicate with customers and successfully relay that information on to other staff members.

• The ability to demonstrate the highest level of organizational skills, multi-tasking skills, and time management to meet tight deadlines and a variety of tasks in a fast-paced work environment.

• Strong attention to detail to capture customer requests and communicate to the appropriate person.

• A desire and enjoyment to work closely with other employees.

Ready to take control of the way you work?

Complete our application to join the PeopleReady team today.

#PriL

PeopleReady is an equal opportunity employer, and we value diversity. We do not discriminate based on race, religious affiliation, color, national origin, gender, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other basis protected by law. We will get to know you and connect you with jobs that match your skills, experience and preferences. We work hard every single day to find jobs so each employee has opportunity and variety in their work.