UMB Bank NA, seeks an ITSM ServiceNow Assistant Administrator for Kansas City, MO, with option to telecommute, work from anywhere within US.

Responsibilities:

The ITSM ServiceNow Assistant Administrator is responsible for performing systems software development job duties to contribute to the organization’s design and delivery of technical solutions that are developed on the Service Now platform. Obtain and analyze business requirements and develop technical and function requirements. Develop, design, and contribute to rollout of new applications modules, workflows and catalog requests. Develop, document, and support the operation of the system software platform. Configure and customize system software, including, screen tailoring, workflow administration, report setup, data imports, integration, custom scripting and third-party software integrations. Adapt existing methods and procedures to create possible alternative solutions to moderately complex system software problems. Perform additional ITSM service now administrator duties, as assigned.

Requirements:

• Bachelor’s degree in Computer Science or a closely related field;

• ITIL Foundation Certification or similar; and

• Three years of experience which must include experience in the following:

• Service Now platform processes, development practices and standards,

• Flow/Workflow development and system integrations,

• ITIL/ITSM framework and environment,

• Service Now ITOM discovery and Service Mapping,

• Creating and maintaining dashboards and reporting, including scheduled reports,

• Creating, maintaining, and enhancing forms, views, groups, roles, UI pages, and UI macros, and

• Creating and configuring business rules, UI policies, UI actions, client scripts, access controls, script includes, including advanced scripting of each.

• Position also requires demonstrated knowledge of: HTML, Windows operating systems, CSS, JavaScript, AngularJS, Bootstrap 3, REST/SOAP APIs, Content Management fundamentals, problem solving abilities and SQL.

Salary and Benefits

• Competitive salary commensurate with experience

• Generous health benefits

• 401K plan (with employer match)

• Opportunity to earn equity in the company

About UMB

UMB operates over 100 banking centers and over 300 ATMs and provides both mobile and online banking services. With its principal office in Kansas City, Missouri, UMB has branches in Arizona, Colorado, Illinois, Kansas, Nebraska, Oklahoma, and Texas. It offers a full complement of banking products and other services to commercial, retail, government, and correspondent-bank customers, including a wide range of asset-management, trust, bankcard, and cash-management services. UMB has delivered comprehensive banking services and asset management across its eight-state footprint and national presence. The foundation of our business is building and maintaining full-service relationships based on our long-standing commitment to integrity and quality.

Applicants must have legal authority to work in the United States. Sponsorship is NOT available for this position.

UMB offers competitive and varied benefits to eligible associates, such as Paid Time Off; a 401(k) matching program; annual incentive pay; paid holidays; a comprehensive company sponsored benefit plan including medical, dental, vision, and other insurance coverage; health savings, flexible spending, and dependent care accounts; adoption assistance; an employee assistance program; fitness reimbursement; tuition reimbursement; an associate wellbeing program; an associate emergency fund; and various associate banking benefits. Benefit offerings and eligibility requirements vary.

Are you ready to be part of something more?

You're more than a means to an end—a way to help us meet the bottom line. UMB isn't comprised of workers, but of people who care about their work, one another, and their community. Expect more than the status quo. At UMB, you can expect more heart. You'll be valued for exactly who you are and encouraged to support causes you care about. Expect more trust. We want you to do the right thing, no matter what. And, expect more opportunities. UMBers are known for having multiple careers here and having their voices heard.

UMB and its affiliates are committed to inclusion and diversity and provide employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including gender, pregnancy, sexual orientation, and gender identity), national origin, age, disability, military service, veteran status, genetic information, or any other status protected by applicable federal, state, or local law. If you need accommodation for any part of the employment process because of a disability, please send an e-mail to talentacquisition@umb.com to let us know the nature of your request.

If you are a California resident, please visit our Privacy Notice for California Job Candidates (https://p1.aprimocdn.net/umb/cdbf5f22-8f7a-43b9-bd03-b09f014a39c3/Privacy_Notice_for_California_Candidates_Original_file.pdf) to understand how we collect and use your personal information when you apply for employment with UMB.

Who we are

We are more than a company. We are advisors, consultants, problem solvers, friends, community members, experts, and we are here to help you make the best of every moment with a financial foundation that can help you succeed.

Learn more about UMB's vision (https://p1.aprimocdn.net/umb/8cf58ce2-e9d6-4621-b60a-b09f01638943/UMB_Tuce_Book_Original_file.pdf)

Check out the road to a career at UMB