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Banfield Pet Hospital Pet Care Assistant in Kissimmee, Florida

The Pet Care Assistant works with the veterinary medical team to provide and prepare for the best medical care of pets, and to ensure this is provided in a happy, welcoming, friendly and efficient manner, influencing clients to return and refer their friends and families

Prepare the treatment room for examination of pets and all necessary medical item and supplies (e.g. vaccinations, fecal loops, slides, etc.) for the veterinarian and/or veterinary technician

Set up fecals, smears, and skin scrapings as allowed by state rules and regulations

Maintain the flow of the Cycle of Service in accordance to position

Provide Client Education regarding preventive care, Optimum Wellness Plans, and basic status of hospitalized pets

Serve as support to the Client Services Coordinator staff on an as-needed basis

Hold or restrain pets during examination, treatment, or inoculation

Prepare routine in-house laboratory tests (e.g. canine heartworm, feline leukemia, FIV, and canine parvovirus) as allowed by state rules and regulations

Monitor the comfort of hospitalized patients

Ensure the comfort of hospitalized patients by "walking", exercising, feeding, and cleaning cages and pet (when approved by the veterinarian or veterinary technician)

Bathe and dip pets when necessary to treat dermatological conditions (when advised by veterinarian or veterinary technician

Clean the surgical suite and instruments

Ensure cleanliness of the hospital including but not limited to housekeeping such as laundry, dishes, mopping, cage cleaning, trash collection and removal and instrument cleaning as outlined by hospital protocols

Other job duties as assigned

Client service skills - Consistently ensures the team provides the client with attentive, courteous and informative service

Gains and shows personal satisfaction from delivering great service

Takes on additional responsibility when both big and small tasks need to be done

Integrity - Firmly adheres to the values and ethics of Banfield Pet Hospitals

Exhibits honesty, discretion, and sound judgment

This position requires special hours including working weekends and evenings

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